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Customer Ratings & Reviews

$192.99

Customer reviews

Rating 4.6 out of 5 stars with 14089 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 670 Showing 13,381-13,400 of 14,089 reviews
  • Rated 5 out of 5 stars

    Excelent Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products I've ever bought. Netgerar is an excellent reliable company. WiFi speeds is really greart and the router is powerful. Pricy but definitely worth it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless has issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace a broken one. Anything that is hardwired is solid but the 5GHz band has some major lag issues. 2.4 seems to be slightly better but also has lag issues. I would not buy this if wireless is being used for streaming/gaming.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive but mediocre connecticity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is fine. Looks like the rest. But is overpriced. My internet connection is the same as it would be with a more affordable Netgear. The box is pretty bulky. If you have the money, buy it.. but it isn’t all that great or superior to others.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this product. Connect ions can be slow causing lengthy buffering & Ethernet connection is useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work as advertised, got lied to by sales person. You cannot connect a cat 5 or 6 cable to it for an extender. Without it shutting down all internet, it doesn't want to keep speeds over one hundred and seventy two piece of junk!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The name says it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nighthawk. I mean, the name practically sells itself. Bonus, it acts just as hawkly during the day. Swooping through the best wifi connections to keep you satisfied.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    That’s a no from me dogg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because the reviews said easy set up. Well I tried to set it up and ended up having to call customer service and go back and forth with them for hours. Turns out the one I got was defective.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi CoolDog,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you

  • Rated 3 out of 5 stars

    ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works but it is not worth money i spend on it....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not bad, if you can get it to work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while it is possible to get it working, I don't reccomend anyone trying, whose isn't a little tech savy, it basically comes broken thrpugh a firmware update issue out of the box, and makes it unnecessarily difficult to update with what honestly seems like pure laziness on the companys part. Do some research online and find out for yourself, online there are tons of people that complain about this issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not what I hoped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced my tw router and didn't see much improvemnt

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Router has a issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was working but router part was not good I was barey getting any speed I was suppose to get 400mbps and was getting only 150

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Firmware fails to update

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firmware update attempts has numerous logs in router's admin settings but Netgear support has me performing every other trouble shooting tasks they can think of without any mention of a firmware update problem for over a week now. Even Xfinity, Best Buy and Eufy cameras has struggled with me trying to troubleshoot this product and confirmed everything was set up right. Back to Best Buy I go to return it for a more reliable brand of cable modem router.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 2 weeks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I could stop renting from my internet provider. Setup was easy, and it worked fine for 2 weeks until it died. I tried everything, reset, checked the logs, etc. Performed a factory reset which was a hassle, that fixed it for less than an hour. I’m 1 say outside my return period. Needless to say Im not pleased with my purchase or experience. In the history of the internet I’ve never had a router malfunction in such spectacular and quick fashion.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi TwoCents,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.

      If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 2 out of 5 stars

    router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cant say anything about it I have not set it up yet. Hopefully next week or so I will get it up and running. bought it based on others ratings Hope it works as well as they all rated it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Bad at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it for a bit of a time and no complain about it until now. It does work as it should do. I like the way to make 3 way Networking ( guest - Regular - 5G ) .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u want a bigger reach go for the nighthawk series

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was highly recommended by a few tech guys at BestBuy. It works great. You can buy a separate router and modem, but for the cost savings, this is excellent.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Replaced my Comcast rental

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the beginning was giving me a hard time I don’t know why I don’t returned on time,I get this to replace my Comcast rental but no good.Expensive and don’t do the work.Very disappointing

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Cari,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 5 out of 5 stars

    Great connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally purchased this to replace my xfinity rental modem. Greatly regretting that I did not do this 10 years ago.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Despite Ratings Weak Signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the signal strength. I've positioned on the first floor in the center of the home and can't get a decent signal on the second floor room above it. Also requires frequent rebooting which could be an issue with TimeWarner intermittent signal.

    No, I would not recommend this to a friend