Customer Ratings & Reviews

I ordered this instead of picking it up because Best Buy guaranteed next day delivery. Not true. It will be 3 more days until it arrives! I am not happy.

THIS NETGEAR WIFI ROUTER AND MODEM KEPT DROPPING WIFI, WHEN TALKING TO NETGEAR TECHS IT STOPPED WORKING THE TECHS COULDN'T FIND WHAT WAS WRONG. MOST OF THE TIME I COULN'T UNDERSTAND WHAT THE NETGEAR FOREIGN TECHS WERE SAYING AFTER SEVERAL PHONE CALLS AND ABOUT 3 HOURS I GAVE UP RETURNED THE NETGEAR AND BOUGHT A ARRIS IT WORKS GREAT AND THERE TECHS ARE AMERICAN

I couldn’t get the max internet speed w this. Extenders didn’t help. Setup took a while.

Extremely user hostile. It does everything in it's power to force you to download it's app, then strong arm you through that. If you don't have internet, a modem, and a smart phone BEFORE you buy this, your out of luck. It will resist any attempt to be accessed by normal means. Also, it restarts at random.

Got this to replace the wifi modem from comcast. Works great and fast downloads.

Couldn’t get it to work. Tried calling the 800number. He was very nice but couldn’t get it to work.

We paid almost $200 for this and it lasted 10 months. Very disappointed. We bought this one due to the recommendation of a Best Buy rep. Unfortunately I forgot to register the warrenty so now we will need to buy a new modem. It won't be a Netgear.

Not satisfied with the download speed it supports 600 Mbps but it is not even working with 200 Mbps plan

this is a good unit, but the nighthawk interface is not a good management tool. Netgear Genie is easier to manage and control it.

We were having trouble with our internet and this seemed to solve the issues.

With the rental rates to near 13$ a month this quality unit made perfect sense

thankfully bought a warranty, managed to go out on the first day of stay at home order, leaving us unable to turn in with extended warranty for another. Best Buy closed I think - no one answering the phone. Now on hold with Comcast to order Comcast modem until I can try to exchange this as I bought a 2 year warranty (thank goodness - but it all just may be an expensive door stop.

I love it. It has made a world of difference on the quality of my tv viewing

All in one Modem / Router. No external antenna causing drop offs of WiFi output and the range is much more limited with no external antenna.

It's ok not worth the money we spent on it. Found it cheap somewhere else and they would not compare the price.

This is one of the best Router/Modem combos you can buy. I previously purchased a less powerful Router/Modem combo and had little/no signal in many parts of my house. After extensive research I decided to purchase this unit because of all it features and specifications. Once I installed it I was blown away by the performance. I am have the Xfinity Blast! plan with 150 MBPS. I ran a speed test in several different rooms to see how well it preformed. I have a large, well constructed house (4000+ square feet) with several concrete walls. The unit was centrally located on the first floor and I needed a good connection in the basement as well as on the second floor. I found that I got the best performance when using 5GHz. Speed test results below (5GHz) -Directly next to the unit: --Download: 180 MBPS / Upload: 12 MBPS -far end of 2nd floor (about 100ft from unit) --Download: 170MBPS / Upload: 12MBPS -far end of basement (about 100 feet from unit, separated by 2 concrete walls) --Download 140MBPS/ Upload: 10MBPS I am extremely happy with the results of the tests. I am often getting higher speeds than I am even paying for. The unit provides a strong signal anywhere in the house. This router/modem combo is a excellent choice is you have a large home with concrete construction and need an extremely powerful unit.

I was told by a best buy salesman this unit would resolve my problem of boosting my internet connection to my tv for Netflix and Amazon. After installing and boosting my internet speed I have even more problems. I wouldn't recommend this product or puchasing another product from bestbuy!

Installation of router was timely and done professionally. Very satisfied with service and performance.

Sloe only had 1 month. Isn’t a great product so far

Had intermittent problems throughout, 10 months after purchase the thing called it quits. Called NetGear for assistance would only help if purchased their 6-12 month warranty for 90-150$ as I needed internet connection asap to finish something urgent and I had no car to run to my local store, I went with the short warranty. The answer, reset the thing with a paperclip in the back.