Customer Ratings & Reviews
- Model:
- C7000-100NAS
- |
- SKU:
- 4403100
Customer reviews
Rating 4.6 out of 5 stars with 14089 reviews
(14,089 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Buy April there was already a problem..
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Called Netgear and they now wanted another $39 to send someone out to see why my bandwidth had deceased.... Would not recommend this product. This is my second and the same thing happened to the first one although I did manage to get a number of years of correct use with that one!
No, I would not recommend this to a friendRated 5 out of 5 stars
Good Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far. Would buy again. A little tricky getting it setup.
I would recommend this to a friendRated 5 out of 5 stars
Great netgear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good netgear router I up dated to this router and works great.
I would recommend this to a friendRated 1 out of 5 stars
Faulty Router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must’ve got a faulty router. Keeps dropping out and takes hours to get the internet working again. My five year router that I bought this one to replace worked better. Is there a way to return/trade it in? Very unhappy with the purchase especially since it was a more expensive router.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi RouterBuyer,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
didn't work fast or effective for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure why, but the combo units seem to not work as well as separate modem and routers. The speeds should have been faster with this unit since it is an improvement from what I had on multiple levels, but everything slowed down and wireless connections got dropped frequently.
No, I would not recommend this to a friendRated 5 out of 5 stars
good so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.defiantly a better option than renting a modem im super happy so far
I would recommend this to a friendRated 4 out of 5 stars
Good router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cable modem/router works pretty good, although it didn't have the multi-floor coverage that I was hoping to see.
I would recommend this to a friendRated 2 out of 5 stars
Do not like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with purchase keep losing Internet service have to call netgear to fix and all they want to do is sell me a protection package
No, I would not recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my purshase. I would really recommend to my friends.
I would recommend this to a friendRated 5 out of 5 stars
It a pretty good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. It did run a little sluggish at first but it works great.
I would recommend this to a friendRated 1 out of 5 stars
Disappointing sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in this purchase as you are unable to connect your phone through it. By the time we were told that by optimum we were unable to exchange it for one that accommodates a phone line as it was after 14 days. Now we are stuck with this and a separate modem.
No, I would not recommend this to a friendRated 2 out of 5 stars
NETGEAR - Nighthawk AC1900 Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Router did not work with my PC, I returned it after I failed the set-up.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Techphobia,
We're sorry to hear that you had problems with your C7000 and have already returned it. If you decide to repurchase the router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 2 out of 5 stars
Don’t buy if you have more than 4 devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wi-Fi performance is routinely bad, even for devices near the router. Wired connections work great though (hence the two stars)
No, I would not recommend this to a friendRated 5 out of 5 stars
Netgear Night Hawk 1900
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent modem/router combo! Big house, Definitely recommend !
I would recommend this to a friendRated 2 out of 5 stars
Not good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to make my gaming experience better. But it didnt do anything.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Bryan,
Thank you for your review and feedback. If you are having problems with your C7000, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
God help you if you need tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech companies make it clear what they think about their customers by the quality of their tech support. After four fruitless and frustrating hours on the phone with India trying to get this thing to work, I can confidently report that Netgear couldn't care less.
No, I would not recommend this to a friendRated 2 out of 5 stars
Wifi/ modem combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Either unit was damaged or spectrum couldn't connect with it. Had to return.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Bambam,
We're sorry to hear that you had problems with your C7000 and have already returned it. If you decide to repurchase the Modem or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Great when it worked, but didn't last long
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Short life and the worst customer support I have ever experienced. Netgear only offers support for 90 days. I finally got them to agree to send me a new one because the router only lasted about 6 months, but they never did. Several follow-up messages to Netgear went unanswered. Will never buy a Netgear product again.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Matt,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Rated 1 out of 5 stars
Great then malfunctioned
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was working great for 4 months, then just stopped working. I was unable to connect to my ISP. Unplugged and did a manual reset with no luck. After looking at multiple reviews, this is a common issue this product. The warranty is good for a year but it’s a hassle to get in contact with the company. Now I have a $176 paper weight.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value vs paying the rental fee from your internet provider
I would recommend this to a friend