Customer Ratings & Reviews
- Model:
- C7000-100NAS
- |
- SKU:
- 4403100
Customer reviews
Rating 4.6 out of 5 stars with 14089 reviews
(14,089 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer support additions with set up and installation
I would recommend this to a friendRated 2 out of 5 stars
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unreliable and slow. It continually drops my Comcast. Looking for a new router, not happy at all.
No, I would not recommend this to a friendRated 1 out of 5 stars
Could not make it work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tried to install with comcast tech help as well as netgear tech--on phone well over 2 hours combined and neither one could make it work--returned item to store and stayed with comcast's rental modem/router--that works fine even though i have to pay $14 per month
No, I would not recommend this to a friendRated 1 out of 5 stars
Would not recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router/modem combo was such a bust for us. Less than a year later we had to purchase a new setup because we were not getting the speeds we were paying for, wired in or on WiFi. Support is also difficult since you have to pay to get help to troubleshoot. Won’t purchase net gear ever again, nor a modem/router combo.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Koontzie,
Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 2 out of 5 stars
Slow WiFi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modem works fine, but wifi is very slow. Disappointed.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Rg09,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 2 out of 5 stars
Wireless is week for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not have a large house and the Wi-Fi is weak upstairs. It is even week in the room next to the router.
No, I would not recommend this to a friendRated 1 out of 5 stars
device fails after an year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its just an year i bought this, all of a sudden it stopped working, i initially thought it was due to some cables/internet provider, after xfinity reviewed everything it was concluded that router is the curlprit and it is not working. I am trying to see if i can get it working with software upgrade or not.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi thambara,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Rated 2 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy employee recommended this for streaming but I've been having problems. Also disappointed with the wifi range.
No, I would not recommend this to a friendRated 2 out of 5 stars
Ok but not what it claims
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem/router is an all in one. We got it for gaming. It is really no better than the one we had from Suddenlink.
No, I would not recommend this to a friendRated 2 out of 5 stars
router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.returned since it really didnt make much of a difference
No, I would not recommend this to a friendRated 2 out of 5 stars
had an extended warranty for 2 years.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 years and 3 days later.....no wifi. can't live without wifi, but they knew that....
No, I would not recommend this to a friendRated 5 out of 5 stars
Great router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great router but we did have to purchase an extender.
I would recommend this to a friendRated 1 out of 5 stars
Very Very poor customer support from Netgear
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working all of sudden and Xfinify guy confirmed it is a defective item. Neither Besy buy/ Netgear team doesn't want to resolve my issue even though I'm in good hardware warranty period. I DONT recommend this at all. Last thing, I never expected such a very poor response from best buy as well.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Ranjith,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 2 out of 5 stars
UNFORTUNATE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HAD TO BRING PRODUCT BACK BECAUSE I COULDN'T GET IT COMPATIBLE WITH SERVICE I HAD
No, I would not recommend this to a friendRated 1 out of 5 stars
DONT BUY!!! Not Worth The Headache
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problems since day one. NETGEAR support was TERRIBLE. From long waits to reps ending chat on me the whole experience was terrible. In the end I had to return it because the modem would just reset itself for no reason. This would really interrupt my work In the end I went with the Arris 2350. No issues at all.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Kile,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Rated 5 out of 5 stars
Good for our needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi the whole house and streaming with great results
I would recommend this to a friendRated 5 out of 5 stars
Modem easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.could I exchange this for a Doc sis 3.1 cable modem?
I would recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. Stopped working in less than a year. Bought it so I can save money and not pay for the rental of modem with Comcast, and didn’t last. Ended up getting the xfi gateway from Comcast, I’m working from due to COVID-19 and can’t be without internet. It’s such a shame but lesson learned.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi MightyMoe,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Old technology
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it one star I would. After purchasing and setting everything up I find out the reason my internet is slower than it should be is bc this is antiquated. Why still sell it for more than $200 if it won’t support current internet speeds!
No, I would not recommend this to a friendRated 2 out of 5 stars
nighthawk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Signal was poor and slow. Would not recommend. I returned Item.. Associate recommended it.
No, I would not recommend this to a friend