Customer Ratings & Reviews
- Model:
- C7000-100NAS
- |
- SKU:
- 4403100
Customer reviews
Rating 4.6 out of 5 stars with 14089 reviews
(14,089 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not connect my cables to this and because of Covid-19 I cannot return to store or get help/resolution on what would possibly work for me. Very disappointed in this purchase. Might be a good Modem but we will never know, it is still in the box.
No, I would not recommend this to a friendRated 2 out of 5 stars
Dint work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with this modem router I wouldn't buy this again
No, I would not recommend this to a friendRated 1 out of 5 stars
Looses connection every 2 days, frustrating!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend if you have Xfinity internet service. Had internet connection issues every two days. Returned and purchase a cheaper and stable unit. Motorola - Dual-Band AC1900 Router with 16 x 4 DOCSIS 3.0 Cable Modem Model:MG7550 SKU:5619201
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working after 7 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 7 months. Best Buy warranty is 30 days. NETGEAR only stands behind it for 90 days. If you want more support, you have to another $130 for tech support. No thanks.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Dave,
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great with quality. Increases your speed
I would recommend this to a friendRated 2 out of 5 stars
dissappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace put time warner one....no difference ...works the same...
No, I would not recommend this to a friendRated 2 out of 5 stars
SOSO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that the product works better than the N series. Not for me.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great streaming device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints...Works great! I would highly recommend!
I would recommend this to a friendRated 1 out of 5 stars
Unable to set up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst purchase ever! Have had an IT professional here twice to install it, he is unable to. Told me to take it back. Have been unable to because the Terre Haute Best Buy is unavailable due to the Corona virus 19. It is sitting in its box.
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful experience.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set it up according to instructions, no wifi signal. Reconnected the rented comcast modem/router, strong signal. Tried again with the Netgear, no signal. Very irritating. I'll return this product and I guess I'll just have to pay for the rental. Ugh.
No, I would not recommend this to a friendRated 1 out of 5 stars
defective disappointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unfortunately this item was defective and i had to return for a different model as there were no more available. however netgear customer service was very helpful.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst product, I wouldn’t recommend at all.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst product. I would not recommend. It doesn’t support minimum internet speed mentioned in the description. Don’t waste your money on it. And very bad customer service.
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away drops out all the time. Have to wait till it comes back up. I got comcast. It will show offline. Did all the tricks still no goog
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi JayP,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you when experiencing connectivity issues: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
it did not work, COX had to install their own
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it, tried to install it myself, no go. Called tech support and had them send out a tech who spent an hour on it and told me "bad unit" and then opened up a COX router plugged it in and bingo the COX box worked like a charm.
No, I would not recommend this to a friendRated 1 out of 5 stars
I dont recommend this product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this product to anyone. I started having issues with right before the factory warranty. They wanted you buy extra warranty order to fix. And I noticed a lot of people having issue with NetGear products
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Nurlan,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 1 out of 5 stars
Device Runs Hot -no stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if its Suddenlink that is killing this device or this device overheats and shuts down. I don't have reliable internet on my devices. Frowny Face 8(
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a piece of poop do t buy it . Last me 7 month only
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy this item.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this a few months ago, and started having speed issues. I have had several people out to troubleshoot, and both said that this modem/router cannot put out more than 256MB. It is rated for 900, but will not produce. Piece of crap.
No, I would not recommend this to a friendRated 1 out of 5 stars
Good at first…
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem stopped working after 2 months. Netgear support is awful. Stay away from this brand.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Jon87cali,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it a little over a year and it stops working. Junk never buy again.
No, I would not recommend this to a friend