Customer Ratings & Reviews
- Model:
- C7000-100NAS
- |
- SKU:
- 4403100
Customer reviews
Rating 4.6 out of 5 stars with 14089 reviews
(14,089 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Buyer beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Xfinity on box but doesn't support X voice stuck with it
No, I would not recommend this to a friendRated 2 out of 5 stars
Stopped working after a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router is very slow and would not recommend it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Order was canceled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed this for an install and had to scramble to find another option. I was checking on the arrival to the store only to find out my order was canceled. I guess I would have preferred they communicated better
No, I would not recommend this to a friendRated 1 out of 5 stars
Only worked for a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of issues and constant troubleshooting for the 14 months we used it. Not sure is if it’s now shot or it’s just a new issue we can’t seem to fix, but either way we needed a new one after about a year.
No, I would not recommend this to a friendRated 1 out of 5 stars
"NOT" as advertised
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touted to work in a two story home, not mine. The speed and connectivity is worse than the previous router that I had for 8 years. Would not recommend this product, does not perform as advertised.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Truth,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
Netgear Blackhack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not really impressed with this router considering the price. I previously had a small, less expensive one but went with this one for better coverage and it’s the very same. Save your money and buy the other one, you’ll get the same connection!
No, I would not recommend this to a friendRated 1 out of 5 stars
Unsure if bad or good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to returned wasn’t working w/ Xfinity and I was told by Comcast the they have a lot of problem with this brand .
No, I would not recommend this to a friendRated 1 out of 5 stars
Functionality limitation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The modem surprisingly doesn't support auto channel selection for 5Ghz. Hence, facing lot of interference issues. Bad experience with Customer Support even though it has ONLY 90 days of Tech Support
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Ravi,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 2 out of 5 stars
okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it looses the wifi signal once in while. Not the best.
No, I would not recommend this to a friendRated 1 out of 5 stars
Sad little Router-Modem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a xfinity technician told us this router was outdated and couldn’t handle higher speeds, we returned it for a Motorola.
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Slows internet speed dramatically after not even 1 year of ownership. The worst motem/router ive ever had. Waste of money. I DO NOT recommend.
No, I would not recommend this to a friendRated 1 out of 5 stars
DON'T BUY. TERRIBLE ROUTER!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible router. Need to constantly restart it every week. Connection not very stable. I have 600 Mbps internet, but I'm only getting 250 Mbps at most. Trash! Never buy a netgear product.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi TigOlBiddies,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Stopped working after a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a month. Can confirm its the device and not IPS. After switching modem/routers service worked. Total waste of $200 and now we can't even return it
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible modem/router. We bought this the end of July 2020 and it has already stopped working and of course nobody will refund or replace it.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Bishopville,
Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 1 out of 5 stars
No good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this purchase. It limits the gig speed ethernet to 350. WiFi drops out every day and the router needs to be reset daily.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Petar,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 1 out of 5 stars
Inconsistent connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine at first but when more devices was added to the network, it lags and pictures skips and sometimes freezes when streaming movies.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible for beginners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was all to confusing for me to set up Hard maintaing technical support. Had to return product because I was able to get adequate support.
No, I would not recommend this to a friendRated 1 out of 5 stars
What a horrible modem router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned modems and routers separate For many years cause I refused to do a combo cause of throw issues I'm having now. Router portion will fail spectacularly as well as the modem and LAN cables. Wish I could return but I'm way too late
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Great Wi-Fi Cable Modem Router Combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my NETGEAR - Nighthawk AC1900 Dual-Band Router Cable Modem from Best Buy three weeks after I had new cable high speed internet hooked up at my house to avoid $10 monthly rental fee. I am not an IT expert, but Setup was easy for me and done in less than 30 minutes. The speeds I am getting are blazing fast for my neighborhood with up to 135 Mbps, compared to my old service ATT with 1.5 Mbps. I love the Dual Band capability since I have gamers in the house and now control the bandwidth I allot them. The WIFI range is awesome also... No issues so far. When everyone is home I have several items connected at one time such as Xbox1, Smart TV, laptop, iPad, Thermostat, iPhones, Samsung phone, tablet, etc. and it does not drop the signal. Sarah from Best Buy spent 15 minutes explaining all the advantages about this Wi-Fi Cable Modem Router Combo and after two days of research on line, the decision was easy. I really enjoy the Dual Band and Wireless-AC technology that offers rapid Wi-Fi speeds and coverage easily connecting my devices to the network, and the 24 x 8 channel bonding for download speeds are a great addition! No more fighting over internet bandwidth in my household... Lastly, I really did not want to spend $200+ on a Netgear Wi-Fi Cable Modem Router Combo but it is well worth it in my opinion. Good Luck!
I would recommend this to a friend Rated 1 out of 5 stars
Bad modem/router combo. Get a modem and a router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine just broke again after just replacing one that broke. These break all the time according to many sites. Avoid this product
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Lydon127,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your C7000, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team