Customer Ratings & Reviews

Asked sales rep for best one and spent the most $.. however product cuts out often, no rhyme or reason and signal is only marginal. Would like to trade in.. disappointed.

If you have wow I wouldn’t recommend this . I had to reboot daily!

Was told in store that it was compatible with frontier, after was time and money I later got it home and found that it actually was not.

Ive been having internet issues and tried everything except the modem because its supposedly compatible. I replaced the modem and its working. This modem doesnt work for Xfinity internet.

This item is really slow for comcast needs to be returned.

I thought I was upgrading to a better modem from what I was paying monthly with Comcast. I have horrible connectivity with this modem even when I am sitting right next the it. Wish I had kept renting.

I lost my network connection after one month and had to get professional help to restore at a cost of $200..Netgear was of no help and Comcast refused to assist me.

Disclaimer: I have recieved this product from Netgear for evaluation purposes for free. I am a Comcast XFINITY subscriber and my previous cable / wifi setup was "Motorola SB6120 SURFboard DOCSIS 3.0 eXtreme Broadband Cable Modem" and "Linksys E1200 Wi-Fi Wireless Router". The setup was extremely easy, and took less than 10 minutes. Per instructions that came with NETGEAR modem, I have unplugged my old modem and router, I then connected coax cable to the new modem and plugged it in. I was then able to connect to new modem / router over wifi from my Mac using the default SSID and passphrase which was found printed on the modem. After openning the browser I was redirected to Comcast setup page and was prompted to enter my Comcast ID and password. After checking a few boxes and submitting a simple form I was instructed to wait 15 minutes for the setup to be complete. I checked back 5 minutes later and was able to browse the web. As my next step I logged in to the admin pannel of the modem / router and changed the default SSID / passphrase to the one I previously used on my old modem hoping that I wouldn't have to setup all of the wifi connected devices in my house. After rebooting the modem it worked like a charm, and all of my devices including all of the iPads, iPhones, TVs, Apple TV, Nest, laptops and printers returned online. Few words about the performance. My original hope was to just replace my modem and router with a single device and get rid of few cables, power supply, and clear up some space on my desk. That said, out of curiosity I ran speed test via Speedtest.net three separate times with my old setup to get a benchmark, all three test clocked around the same speed of 20Mbps/6Mbps down/up. After completing new setup and repeating same exact speed test the results were 90Mbps/6Mbps!!! Pretty amazing to get 4.5x speed boost without upgrading my Comcast plan. Features are pretty much what you want out of the modem / router. You can run 2 different private wireless networks (2.4GHz b/g/n and 5GHz a/n/nc) Your devices will still be able to talk to each other, I was able to connect to printer from my Mac on 5GHz to 2.4GHz without tweaking anything. You can also enable equivalent guest networks, monitor and restrict which devices you want to be able to connect to your network, set parental controls and share files across network by plugging a USB memory stick directly into the modem. Overall I am very pleased with this modem / router. The setup was painless and quick, speed boost was incredible. I have recommended AC1900 to my friends and family members.

I ask before I bought this about its compatibility with my service provider and was told it was a good fit. Not so. Will be returning it. Always check about your compatibility.

I really not sure whats's the problem with this wifi router but it always loses signal. I used to get consistent connectivity with a lower speed of wifi router before.

Got this modem for my internet speed to be faster, instead it slowed my speeds down to 40 which is absolutely ridiculous

Fast, easy it install, but it didn’t work well for my house. It wouldn’t cover the lower level of my small house. I would recommend this for a single level home. I ended up returning it.

I tried this against a lot of my friends advice and it did not have a range to reach nearly as good as a five-year-old Wi-Fi. I went with the Netgear Nighthawk router and Netgear modem separately and it worked much better.

I spent hours on the phone trying to get this connected . Return it to the store got another one and returned that one, the cable people couldn’t even get it connected.

Netgear is awful. crap custmer survice that trys to get you to pay a subscription for a broken modem under warranty

This product was defective when it arrives and could not be installed by a professional and therefore I returned it I was not happy with the product.

Hated this router. Worked great at first then seemed to become a mess eventually it stopped working all together and I had to buy a new router

It will not install with my new Brothers printer (from Best Buy)Called the store and was put on hold for 1 hr. It will not print wirelessly or with a usb cable.Help

incase wondering if I can still return this item and get my refund it was bad bye we did not use it for even a month it was no good for our apt please confirm

This router is terrible and would recommend going with something else. Runs very hot, doesn’t work well with multiple devices. Don’t recommend