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Customer Ratings & Reviews

$192.99

Customer reviews

Rating 4.6 out of 5 stars with 14089 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 685 Showing 13,681-13,700 of 14,089 reviews
  • Rated 1 out of 5 stars

    Don't buy this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging is very deceptive. It claims to be a 1 Gig for Spectrum when it is only a 450. Returned it due to the false claim.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Jess,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
      Thank you

  • Rated 1 out of 5 stars

    I hated this router.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was too complicated to set up, Best Buy was great with my return, I bought Motorola instead, plugged it in and WALLA I have internet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The cure for it's own sticker shock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful router. if you are on the fence because of the price, I say do it. Just go to starbucks a few less times throughout the month (this is how i justified it to my wife....went over as well as you could imagine). Absolutely worth the price. I use this with Cox here in AZ and was getting 45 mbps (paying for 100). Everything would buffer, causing me to rip all of my hair out. I took my bald self and threw down the mula for this router knowing I could return it if need be. Needless to say not only do I not have to return it, I am trying to find a way to legally marry it. I absolutely love this router! I did a speed test about 5000 times (because I couldn't believe it the first 4,999 times) and consistently got 116-125mbps (even wireless!). NEVER tested below 100mbps. Now, the only thing is that those speed tests were done on the 5ghz band. I did a few tests on the 2.4ghz and received 67-75 wired AND through wifi. Still ridiculously better than what I was at with 45mbps even when wired. Nothing buffers, i watch nhl gamecenter, mlb tv, hulu, netfilx, playstation vue. everything is lightning fast! I extremely recommend this modem/router combo!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Router/Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this product because it was not strong enough. Per the cable company I needed greater than a 3.0, so I had to exchange.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rip off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money at all don’t waste your money get better deals out there

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with Wow cable services

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check your subscriber for compatible devices before making. A purchase. 15 day policy only allowed me a store credit - no refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old 16 year equipment is fair better than this piece of equipment. This night hawk would not provide internet to the rest of my 1200sq. House.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I constantly loose internet connection and the speed just randomly slows down. Only have two phone connected to tops.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Forrest,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 1 out of 5 stars

    not working for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was unable to reach tech support. unable to set up nighthawk router. had to return this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the first few weeks then all of a sudden the power went out on it. Best Buy won’t let me return it or even get a replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst . dont give the full speed for xfinity. even netgear supports did nothelp

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    router/modem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quit working after one year, I have another netgear that is 4 years old. I now use it for both computers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who sold it to me said that it would cover my apartment but it was always cutting in and out. It was slow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very annoying for setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Netgear is giving me headache to set up and on hold for technical support. I didn't expect to experience this headache.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t like this router the range is not good and it’s very complicated to setup

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Umaidn,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Doesn't hold up for high speed internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not even get close to matching internet speeds. Xfinity tech said this product was the problem for slow speeds.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi TrevorLahey,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your Modem. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Hated it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To hard to set up. Couldn’t get it to Connect to the Internet. Instructions were very hard could not get it to set up.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Peters,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Poor bandwidth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bandwidth not as reported in specification, firmware not updatable to last version due to carrier limitations

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product doesn’t work with att uverse, and no one at the store could recommend a better option

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item. Did not meet the requirements for what I needed to do.

    No, I would not recommend this to a friend