Customer Ratings & Reviews
- Model:
- C7000-100NAS
- |
- SKU:
- 4403100
Customer reviews
Rating 4.6 out of 5 stars with 14089 reviews
(14,089 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Worst cable modem ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Says its docis 3.0 but when I upgraded to 300 mps it wouldn't get above 60kps switch back to my old one I got 260 Mbps
No, I would not recommend this to a friendRated 1 out of 5 stars
Needed to reboot so many time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi speed kept on dropping, rebooted so many time to get better signal. Returned !
No, I would not recommend this to a friendRated 1 out of 5 stars
Refurbished Router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't pay attention that it was refurbished. Not what I wanted.
No, I would not recommend this to a friendRated 1 out of 5 stars
Kind of works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash modem but it last just long enough for Best Buy to not let you return it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective item
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Internet’s drops all day. Unable to reach a person. Support not user friendly.
No, I would not recommend this to a friendRated 1 out of 5 stars
No better performance than my old Comcast modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Streaming isn’t better,very disappointing, wish I never bought it!
No, I would not recommend this to a friendRated 1 out of 5 stars
waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is trash. bought it and only worked for 2 months
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Destiny,
If you are having problems with your C7000, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
........
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working...............................................
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We worked for hours trying to get this product setup and never would pick up wireless. No one could figure out why.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor product. Went out after 6 months. Very dissatisfied.
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of time & money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modem broken in 2 months; was working fine and stopped working
No, I would not recommend this to a friendRated 1 out of 5 stars
overpriced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price, download sleep is slower than what I pay for.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Vinny,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible customer service. Breaks after a little over a year.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy because it drops WiFi service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with it. It continually drops the WiFi.
No, I would not recommend this to a friendRated 1 out of 5 stars
Too slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The router freezes up, and has to be rebooted many times
No, I would not recommend this to a friendRated 1 out of 5 stars
Sucks
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 6 months. Don't know why do not buy.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Nichy,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000048420/How-do-I-reset-my-NETGEAR-cable-modem
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Rated 1 out of 5 stars
Unhappyuser
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought new, intermittent wifi signal, had to return
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Unhappygeekuser,
We're sorry to hear that you had problems with your C7000 and have already returned it. For connectivity issues, we recommend this troubleshooting resource: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US. And also: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you decide to repurchase the modem/router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Spectrum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work with Spectrum Internet. Says it works on the box, but it does not.
No, I would not recommend this to a friendRated 1 out of 5 stars
not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought item for gaming and high Internet speeds but item not compatible with cox communication company. Sad.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had bad luck with this one. Customer service is poor too. You can do far better than this one
No, I would not recommend this to a friend