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Customer Ratings & Reviews

$192.99

Customer reviews

Rating 4.6 out of 5 stars with 14089 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the product's impressive speed, performance, and ease of use, often highlighting its excellent range, signal strength, and coverage. Many also appreciate its straightforward setup, compatibility, and good value for money. While some users occasionally experience minor issues like lag or buffering, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 689 Showing 13,761-13,780 of 14,089 reviews
  • Rated 1 out of 5 stars

    Bad Upload Modem.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download is great. Upload very bad. Do not buy this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Donate this to the trash

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute waste of money. Rent from your provider over this.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Supp,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 1 out of 5 stars

    It is slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It disconnects many times and after add all home devices will come very slow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed...at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money or time spent installing since it doesn't work with Comcast / Xfinity anyway.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with Cox as written on box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The big said that this was compatible with Cox. This isn't true.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed ! Range was about half as advertised

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Winter,

      Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Does not work with internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not work with my internet. How do I return it?

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Doesnotwork,

      Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 1 out of 5 stars

    Easy to remember password

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total disappointment. I needed to replace within a year.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi,

      Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant update firmware with spectrum internet suck trash

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Boy20,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    It's not worth the time....!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again!.....................................................!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router does the trick, however it does drop signal here and there.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not make much difference instructions were hard to understan

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    II'm enjoying my new tv, the picture is great. Highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    But conexión

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's not good the wireless connection freezes too much !!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Reliable Product of 3 Years!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this modem router combo (gateway) for 3 years now and I have loved it ever since. I was getting tired of paying for Comcast’s gateway of $14 per month and having a mediocre piece of technology. This gateway exceeded Comcast’s in speed, reliability and performance. I am thinking to upgrade soon to a new gateway and will most likely go with Netgear because of the success I have had with my current one. If you are thinking of making the switch to owning your own gateway, I would highly recommend Netgear!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to pay Best buy tech to make it work. $129.00.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like that it’s not compatible with AT&T service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive., no quality.......................

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great, fast cable modem/router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my Comcast/Xfinity supplied cable modem/router. I had tried two previous routers before, one being a Motorola which couldn't connect and a Netgear, which also had an issue connecting. This Netgear router had no problems, it was connected and running in five minutes and have pushed my speeds from around 4 mbps to 84 mbps. I am thrilled. The coverage is also great, with solid coverage in all rooms and the basement, where before I couldn't leave the room I had the router set-up in. I am very happy and have already been telling everyone I know to ditch their cable provided router with this. Well worth the price!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK but a little outdated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK for regular use, but not fast enough if you have 600+ cable service. A little outdated with new modem and router now offering Docsis 3.1 and Wi-Fi 6.

    No, I would not recommend this to a friend