Customer Ratings & Reviews

We bought this became we were told by Cox that our old separate router and modem were too old and that was probably the cause of our bad internet speed. Fast forward, the internet speed is just a bit better. Not sure if it is the cause of our router/modem. We also have a Netgear Extender. We had trouble getting it to recognize this new router/modem. We called Netgear. They make it clear their help is only for a limited time, but we did get them to address the extender issue. The female reps were helpful, but their thick accent made it a bit difficult to understand them. All-in-all a good product and support.

The modem/router was easy to install. The device is in a closet on the main floor and maintains a strong signal through the entire house.

Bought this so we didn't have to keep paying Xfinity a monthly rental fee to use theirs. What a difference!!! Very powerful and was easy to setup.

Easy to set up, performs flawlessly. Why pay to rent one from the cable company? This will pay for itself.

After reading the reviews for this modem and some of the competitor's, and being a Netgear faithful customer, I decided to stick with Netgear and buy this unit. The unit was extremely simple to install with Xfinity and was up and surfing the internet in about 30 minutes because I wanted to change the password, set up IP addresses, WiFi name and set up access controls. The only downside is that this unit is compatible with Xfinity's home phone service. You will need to contact Xfinity to acquire a device to get the phone service. I have only had this device for a week but it has not disappointed yet!

Great Cable modem! Great speeds and coverage. If yo uare using Xfinity invest in this cable modem instead of leasing the cable modem at $10/month.

This router is working great, I'm an avid gamer. Haven't really noticed any lag. Also running multiple devices at once with no issues.

Had to replace the rental unit I had from the cable company. They couldn't provide me with one right away. so I decided to buy this one form Best Buy. The ordering process was easy and fast and was able to do a curb side pickup on the unit the same day !!!!!!! The unit was really easy to set up. Just had to plug in the cords provided, call the cable company to activate it, then set it up for my wi-fi . Glad I went with this. Will pay for itself in rental fees in less than 18 months.

All you need is to contact your ISP and have them enable your modem, very easy to setup, excellent signal strength throughout the house.

excellent product. easy set up. reliable. The all in one modem/router saved me space.

I bought this because I have spectrum and the equipment I had was always dropping internet so I was fed up and invested in this router/modem and ever since I bought this my interent doesn't lag or disconnect or throw me out of online games anymore. The setup was easy with the app and phone call, but spectrum made it very difficult with the long on hold waiting to talk to the tech on their end to complete the setup but once they connected it been running smooth

The device was easy set up and password protected. Rings multiple devices in my home with no issue. Product was on sell too!

Great range and better performance. Made my download and upload speed improve greatly.

I use this as a modem in an Orbi mesh system. I have the Wi Fi turned off and use the Orbi in access point mode. That way I can seamlessly connect anywhere. When the Orbi I had died and I had to use the Wi Fi on the Nighthawk, I found very few dead spots in my 6500 sq ft house but that is a lot to ask of a cable modem that is on one end of a long ranch style. The signal did drop at the opposite end after traveling through 8 walls and lots of appliances, etc. I think that is extraordinary coverage. I would recommend this unit highly.

We recently switched our internet service from DSL to cable because of unavailability of higher speeds on DSL. This router was a breeze to set up and performs as expected.

The truth is I don't know much about tech equipment but a lot about the frustration when it stops working. Recently the modem supplied by the broad band company would get really hot and then quit working until cooled or until I installed a fan to keep it cool. Exploring options, calling the company to replace or to buy and comparing the cost I decided to buy. With the excellent price from Best Buy, it will pay for itself in about 7 months. Then without the charges from the company for out dated equipment I will have better service with less cost. Good deal!

Great modem for new tv/internet service. Saves me about $20 a month rental fees. Easy hookup. Very reliable. Have used one in the past.

Great product would recommend it to anyone . Easy hookup and works great!

Works well. Easy setup but had to call tech support

Overall has good speed and range i still get my internet outside and to my mailbox