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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3660 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Nighthawk AC2300 Dual-Band Wi-Fi 5 Router's ease of use, range, and performance, with many praising its strong signal and reliable streaming capabilities. Positive feedback frequently highlights the straightforward setup process and extensive coverage. While some users reported connectivity issues, the majority of reviews were overwhelmingly positive regarding the router's overall functionality. A few users expressed concerns about the parental controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,660 reviews
  • Rated 5 out of 5 stars

    Works great with my modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the 2nd piece I had to buy, I don't like the modem/router combo so bought them separately, they both work together amazing and not had one issue.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Loses connection with modem frequently no matte...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loses the connection with modem frequently. It's quite annoying if I'm in the middle of a game with buddies. For 200 bucks, I expect more. Sadly when this started occurring, I was well past the return date. I don't honestly understand what the issue is. I have to physically turn it off and on 15 seconds later to regain network.. I know better than to contact netgear as eh.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very buggy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good router. Had to finally replace it after about 3 months of sporadic results. The problem seem to have stemmed from a security update. I had devices setup on Wi-Fi and direct connect and the router would just drop all connections. Switched a different router and have had 0 problems. I did give 3 stars because the parental controls were very nice. I will miss that feature though I am out the $60 I paid for the yearly sub.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Hawk,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you

  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. If I bought again, I would purchase Nighthawk that got more coverage area. This would enable me to use portable electronics further away/outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to get another router after ours stopped working. We didn’t realize until after it was set up how great of a router we picked! This is worth the money! It seems to do the job well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You need a strong WiFi router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a gamer or you work from home, this is a good product. My son immediately stopped complaining about his gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned NETGEAR Nighthawk in the past and have been very happy. We just needed and upgrade, so we went back to the company we trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router to speed up internet service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our internet was going slow, but this router has increased our speed and now family members are not complaining about the internet going in and out. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice, thanks to Jose, the Store Personnel for his professional advice. Since after installation, we've got not no reason to reboot as compared to the router installed by Spectrum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heavily researched routers before buying this one. This particular router is highly rated and it deserves all the praise. It’s worth the extra money to spend on a quality product like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Netgear product. I have a large 2 bdrm home and this router super streams 4k video all over and easily handles many users at the same time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rebooting by itself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a Netgear AC1900 more than 2 years and have been very happy with it. Now it has a problem of rebooting by itself several times a day. I bought this Netgear AC2300 and hope it work like the previous router. I updated newest firmware. But it has the same problem. It reboots itself at least once a day. Internet is disconnected. I returned it and bought a Netgear X6 R8000 (AC3200). It works very good without any problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NightHawk Router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this router to replace a Velop mesh system that kept dropping the WiFi signal. This router gives WiFi through out the entire 2 story house.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Sorry, cannot recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not live up to it's name unfortunately. would not stay connected to ISP, tested it thoroughly and no joy. In the end switched to ISP provided Wi-Fi and everything works great now. I so wanted to have this work, but just have not been successful with Netgear for the last two router's we have owned.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Improvement over our older Netgear router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reception improved throughout the house. However on occasion the streaming is not fluid from the router to spots in the house with multiple electrical devices.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Constantly dropping connection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased this router I had issues, I contacted their support and they had me change some settings. That fixed the problem until about a month ago. Now the router drops connection at minimum 2-3 times a day. It has to be power cycled constantly. If I play any games on the router it disconnects 100% of the time. I can't connect to the wifi if I am only 2 rooms away with only 2 walls separating me and the router. And now that my 90 day support is up I can't even contact Netgear anymore. This was the worst router I have ever owned. If zero stars was an option this would get it.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Abergerson,

      Thank you for your review. Please check out this troubleshooting resource: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.

      All NETGEAR products come with 90 days of complimentary technical support, and 1 year of hardware replacement warranty. If you are beyond the 90 days of complimentary support and you need additional technical support you will be asked to purchase an extended support contract, but if the device has failed and needs to be replaced you will not be charged for the support call, since this is covered under the hardware replacement warranty.

      Regards,
      NETGEAR Team

  • Rated 4 out of 5 stars

    Roku got this right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I did need Geek Squad, who were great...Thanks Lam! to set it up it does add to wifi signal... but, my signal to home is 60mbps...and best after Netgear is about 40mbps...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stopped the Dropped Connection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect and very well made! We had DSL and made the switch to Cable, was able to use this with both. It works perfectly, no more connection dropping and it strengthened the connection!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, unless you have brick walls.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really decent router, but I have an older house with brick walls, and I believe that's why it struggled to reach the opposite end of my house (which is only 1,600 sq ft). So if you don't have brick walls, this is probably a good pick for you. Otherwise, I would spend a little extra and buy the NETGEAR - Orbi AX4200 Tri-Band Mesh Wi-Fi 6 System. That router is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear is my favorite router. It provides extremely fast internet access and runs all of my devices simultaneously both inside and outside the house.

    I would recommend this to a friend