Customer Ratings & Reviews
- Model:
- R7000P-100NAS
- |
- SKU:
- 5712201
Customer reviews
Rating 4.5 out of 5 stars with 3660 reviews
(3,660 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Nighthawk AC2300 Dual-Band Wi-Fi 5 Router's ease of use, range, and performance, with many praising its strong signal and reliable streaming capabilities. Positive feedback frequently highlights the straightforward setup process and extensive coverage. While some users reported connectivity issues, the majority of reviews were overwhelmingly positive regarding the router's overall functionality. A few users expressed concerns about the parental controls.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Range
Rated 1 out of 5 stars
Horrible....took back
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Bought this to help extend the range on my wifi through frontier. I hooked it up and only received 200 mbps instead of the 500 mbps that I normally had. Might not be compatible with frontier .....customer service is a joke with netgear.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Router for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using this for 4 months not able to bridge with AT&T. Better game less lag.
I would recommend this to a friendRated 3 out of 5 stars
Decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok if you have decent speeds but not gigabit speeds
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Flaco10239,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 3 out of 5 stars
Trying to get better signal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure it was any better than Comcast router. I am try to improve coverage
No, I would not recommend this to a friendRated 3 out of 5 stars
Not worth it!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router wasn’t that fast unfortunately i to returned it.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Stars,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Rated 3 out of 5 stars
good but not easy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit does what it advertises by syncing to my printer was a real challenge.
No, I would not recommend this to a friendRated 3 out of 5 stars
Works fine when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every 5-7 days the download speed drops dramatically. When it works, it is fine.
I would recommend this to a friendRated 3 out of 5 stars
It’s an ok modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 1700sqft home and it couldn’t reach my room well that was on the second floor
No, I would not recommend this to a friendRated 3 out of 5 stars
Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with suddenlink using this. Had to call tech and still didn't work
No, I would not recommend this to a friendRated 2 out of 5 stars
Not what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is great. When it works. It drops constantly, just like the model below this one. I looked at comparison reviews but I failed to look at forums where everyone is stating since the latest update this drops constantly. And it does. At least once a day if not more.
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this quickly at the end of the night after fighting with a previous Netgear Router that I unplugged and couldn't get to work. 4 months later it died. After 4 hours on the phone with Netgear, after arguing with them to fix it since it was one month out of the repair window, they sent a replacement. The replacement didnt' work, 3 more hours on the phone and they agreed to send another. I bought a new modem in case that was the problem, it wasn't. They almost shipped the second replacement to an address i don't live it. The second replacement arrived, still couldn't get it to work. I did everything they asked, checked every cable, nothing is working. DO NOT BUY. I ended up renting a modem/router from Cox. Do not buy from Netgear, life is too short.
No, I would not recommend this to a friendRated 3 out of 5 stars
Drops connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After few vpn connections it becomes overwhelmed. Have to restart
No, I would not recommend this to a friendRated 3 out of 5 stars
0 for 2
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive purchased two and had issues right out the box
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi XpressFlow,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
GARBAGE!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea how anyone gave this over 1 star. Netgear has horrible support. God forbid you have an issue with this junk after the three month window. It will cost you around $150 for additional support and you get harassed every time you call requesting you to buy the support - even if you are wrestling with a hardware support issue. I ended up getting a replacement unit because mine was rebooting every day, disrupting work meetings. JuNk!! The replacement does the same thing. Every. Day. In addition, the UI is horrible. Setting up a backup share is very weird and only seems to work if you stand on your head or turn off all authentication. I'm no technical slouch either. Save your money and buy from another vendor.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had the router less than 60 days and it stopped working. Called net gear tech support and they said it was a known hardware problem and it cannot be repaired. They wanted to send me the same model. I returned it to Best Buy and replaced it with a different brand.
No, I would not recommend this to a friendRated 2 out of 5 stars
Unhappy with Netgear router
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with this router after having it in place for two years. It keeps dropping. Requires a restart. All the stoftware is current and up to date. I wouldn't buy a Netgear product again. Replaced this with a Asus wifi6.
No, I would not recommend this to a friendRated 2 out of 5 stars
I Expected More...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m having to reset the unit several times on the regular. Drops signal strength as well. My 10 year old WNDR4500 router did a better job... I was hoping to get more coverage with a new router. But no more or less than the WNDR4500. Pretty disappointed in the Nighthawk
No, I would not recommend this to a friendRated 1 out of 5 stars
WIFI drops randomly multiple times a day
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this router in Sept of 2019. It was a great router....until a firmware update seems to have wreaked havoc on it. I constantly get drops in my wifi and for a while it even dropped my wired connections. They wanted $90 dollars for tech support and I wasn't willing to pay that when I called before my 1 year hardware warranty was up. (Silly me I thought the tech support would be the same as the hardware warranty, Nope! 90 Days) I have done everything recommended by factory resetting, going to the latest firmware....I still get my wireless dropping multiple times a day. Make it really hard to have a video or audio meeting with work. Will not recommend or buy again.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Frustrated,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. This resource should help you https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 3 out of 5 stars
Working ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Range is not good, dead spots in house. Probably need booster
No, I would not recommend this to a friendRated 3 out of 5 stars
Doesn't play well with others.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To glichy with both wireless and wired devices. :I
No, I would not recommend this to a friend