Customer Ratings & Reviews

Modem works very well but fooled me for a day as I didnt read the terms of use and ok that on the app which I had to do to get wireless internet to work.

We had extra people working remotely from our home; lots of video conferencing, etc. Our old router was not able to keep up. Went to the store and bought the Nighthawk and were up and running in very short order. Problem solved.

I wanted to really love this router, I really did, but.. and there is always a but. I had issues with the 5G wireless on it off on and on from the start which only continued to get worse. To the point of the 5G telling me there was no internet connection almost anytime you wanted to connect to it. Add in other random lag issues, internet quality (even hardwired), I just had to get rid of it after about a year of having it. This is the second Netgear router in the past 5 years, and sad to say I am jumping ship

bought this few days ago.Thinking it will be good if not the best, tried setting it up and it won't, did the hard reset and then setup worked, it comes with smart connect that you have to go into the app and turn it on otherwise you will have two separate wifi one will end up in 5G in the end. Well I turned it on because I don't want it to deal with two separate wifi connections. Next morning,kids logged in to school and wife tried and next thing I know this router stopped working and everyone kicked off the internet, rest you can imagine how my working went,luckily I had a old router and I was able to plug that in as a replacement. Same day in the evening returned it and I asked them for Ausus router but was told they can have it shipped but will take couple of days. I didn't have time to wait around otherwise Asus router and their app is one of the best.I end up getting a linksys AX6000 and so far its good and every thing is working as it supposed to and it was much easier to setup compare to netgear.

Great signal. Also has an app that allows you to monitor the device and anything that is connecting to it! My only wish is that it was smaller or more physically appealing but maybe that's why it works well!

Purchased this router to replace an Apple Time Capsule. We had issues getting music to stream to our airport expresses. Could not get pandora to stream. Connections speeds and strengths were great, but for some reason could not get our audio/video devices to stream properly. Re-connected the Time Capsule and everything works great. We can stream with not issues. Would not recommend for those with additional Apple Products.

It works, I’ve purchased so many Netgear products, they all seem to go bad quickly, don’t last as long, their quality has gone down the drain over the years, I suppose that goes the same for other manufacturers, too.

Works amazing. Internet cut in and out frequently, I had no idea how to fix. I asked a staff member and happy I did. Recommend this item and Bam no more internet problems.

changed internet providers and had an issue with connectivity. Problem solved with the Nighthawk, with technology to cover into the future for a long time to come. Little pricey, but certainly performs!

if you have ATT internet do not waste your time on this. This has such a powerful security that it lowers your bandwidth and sometimes crashes your internet.

I’m going to start off by saying my house has a lot of square footage so location was important. Based on where it was placed in my home I didn’t get as much coverage as I wanted. But the app sucks!!! It was hard to log into the app to troubleshoot etc. I returned this item and bought a mesh because not only did I not get the coverage I wanted the app alone is a headache

Gift to my parents. They've gotten great use of it. Netgear makes quality products, and this is one of them. Signal is strong and reliable.

This Nighthawk AX5400 really helps with our wi-fi. We have a OLD house, lather and plaster walls, 2 stories. We now get a great signal in the whole house, rather than just the living room.

It’s a good router overall when you install it Make sure you do the update via laptop or desktop computer, That will solve all issues you might have .

I haven't been very impressed with this router. I'm on my second one in under a month. Tech support says it's the service provider and the service provider says it's the equipment. Tired the router that I originally got from the internet provider, and it works fine....Your guess is good as mine. When it works, it does a great job!

I had issues with the first product so i had to return it must have been defective, however this new replacement works great. No issues so far so good

After getting my Netgear Nighthawk set up with some help from Netgear over the phone, it’s been working great! First time purchasing a router and I’m very happy.

This is a great nighthawk router, very wide range of use. Reaches all corners of my house with great signal. Many channels to use and spreads out the WiFi usage.

Great router! We have spectrum and the router they provided did not do a very good job. This router allows for great connectivity all over our house.

I have a 2 story 2800 sq ft home and getting Wi-Fi upstairs is always complicated to keep a steady connection... not worth the $400 I paid