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Customer Ratings & Reviews

Model:
RAX50S-100NAS
SKU:
6405442
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Customer reviews

Rating 4.5 out of 5 stars with 761 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Nighthawk AX5400 Wi-Fi 6 Router's ease of use, range, and performance, citing positive experiences with setup and strong signal strength. Many appreciate the improved coverage and speed, although some experienced connection issues. A few users found the app inconsistent and noted that the price point is high. Concerns were also raised regarding the additional cost for parental controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 761 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product internet wifi much better with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router faster signal easy connection ... .wifi 6 ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2000 Sqft home and streams 4k to every room no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this router upgraded and I’m not regretting it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my netgear orbi mesh system went out, I bought this at the recommendation of the internet service tech. This doesn't hold a candle to the old orbi router I had. Every week I have a poor network performance ring of death at some point on my streaming att now app.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi stan,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with latency on your router. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network" To find this resource, one of many others, please login to MyNETGEAR and click support.

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

  • Rated 4 out of 5 stars

    Good speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed but doesn't reach out to my pool my old one did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my preferred router nighthawk the best for wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wi-fi.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dependable device. ............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good does the job it is supposed to do thanks alot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was challenging but worth it and I is very responsive

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Fast but undependable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increased my speed from 300mbs to 550mbs download speeds but only after about 8 hours of troubleshooting and tech support. Eventually I had to return it because not all my devices would connect to it. Fed up.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Nate,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you

  • Rated 5 out of 5 stars

    Excellent upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fitting device for homes with 20+ devices

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    When they work, they REALLY work well.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of these (exact Nighthawk model AX5400) that worked wonderfully for a long time. I tried another brand - couldn't get it to work out of the box. Got another one of these, and it failed (lost internet connection even though Cox was delivering Internet) very soon. I didn't return it to Best Buy or complain because, well, "life." I replaced it with the current Consumer Reports top pick (which I'd never heard of before), and that's working well at the moment. I loved the Nighthawk software interface and features. Quality Control seems to be the issue, and I've no time to deal with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great route

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are streaming or a gamer great router to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for my purposes 2400 square-foot house i

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NO DDWRT Otheriwse good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. But there is no DDWRT for this model.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solved our streaming problem for our new smart TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved our streaming problem for our new smart TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good and efficient. Have a few dead areas.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    When it works it is great.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it is great, but Netgear sent me a new one after 7 cases open of my 2.4ghz channel going in and out. The one I bought and the new one sent to me both lose connection randomly and go out. 5ghz channel has no problem ever. I don't understand why there is this much issue on such an expensive device. Will be purchasing something else that doesn't disconnect.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi BJD14,

      Thank you for your review. We understand that you have been having a difficult time with your router lately and we would like to look into some of the support opportunities that we have available. Please email us at [email protected]

      Thank you.

  • Pros mentioned:
    Range, Setup, Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Fast router with good range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router supports wifi 6 which has great range and speed in my 2 story house. It also supports alot of my older devices that don't have the latest wifi standard. The setup is pretty simple and management using the nighthawk app was fairly simple for basic setup and use. The price is a little high, but it is a high performance piece of equipment. Speeds are good as I said, as is the range, I can get connected out in my yard through a fairly large two story house. I even have my sprinkler controller connected at the end of the garage at the opposite end of the house without any problem. I received this router as part of an advanced review program.

    I would recommend this to a friend