Customer Ratings & Reviews
- Model:
- RAX50S-100NAS
- |
- SKU:
- 6405442
Customer reviews
Rating 4.5 out of 5 stars with 761 reviews
(761 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the Nighthawk AX5400 Wi-Fi 6 Router's ease of use, range, and performance, citing positive experiences with setup and strong signal strength. Many appreciate the improved coverage and speed, although some experienced connection issues. A few users found the app inconsistent and noted that the price point is high. Concerns were also raised regarding the additional cost for parental controls.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product internet wifi much better with this product
I would recommend this to a friendRated 5 out of 5 stars
Nice machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good router faster signal easy connection ... .wifi 6 ..
I would recommend this to a friendRated 5 out of 5 stars
Works Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2000 Sqft home and streams 4k to every room no problem.
I would recommend this to a friendRated 5 out of 5 stars
Super fast!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this router upgraded and I’m not regretting it!
I would recommend this to a friendRated 3 out of 5 stars
Not worth the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When my netgear orbi mesh system went out, I bought this at the recommendation of the internet service tech. This doesn't hold a candle to the old orbi router I had. Every week I have a poor network performance ring of death at some point on my streaming att now app.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi stan,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with latency on your router. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Rated 4 out of 5 stars
Good speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good speed but doesn't reach out to my pool my old one did.
I would recommend this to a friendRated 4 out of 5 stars
Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is my preferred router nighthawk the best for wifi
I would recommend this to a friendRated 5 out of 5 stars
Great wi-fi.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dependable device. ............................
I would recommend this to a friendRated 5 out of 5 stars
good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good does the job it is supposed to do thanks alot
I would recommend this to a friendRated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was challenging but worth it and I is very responsive
I would recommend this to a friend- Pros mentioned:Speed
Rated 2 out of 5 stars
Fast but undependable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Increased my speed from 300mbs to 550mbs download speeds but only after about 8 hours of troubleshooting and tech support. Eventually I had to return it because not all my devices would connect to it. Fed up.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Nate,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Rated 5 out of 5 stars
Excellent upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fitting device for homes with 20+ devices
I would recommend this to a friendRated 2 out of 5 stars
When they work, they REALLY work well.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had one of these (exact Nighthawk model AX5400) that worked wonderfully for a long time. I tried another brand - couldn't get it to work out of the box. Got another one of these, and it failed (lost internet connection even though Cox was delivering Internet) very soon. I didn't return it to Best Buy or complain because, well, "life." I replaced it with the current Consumer Reports top pick (which I'd never heard of before), and that's working well at the moment. I loved the Nighthawk software interface and features. Quality Control seems to be the issue, and I've no time to deal with this.
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi Lichtenberg,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your wireless network for any connectivity issues you may experience: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also to troubleshoot your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Great route
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are streaming or a gamer great router to get
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great for my purposes 2400 square-foot house i
I would recommend this to a friendRated 4 out of 5 stars
NO DDWRT Otheriwse good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. But there is no DDWRT for this model.
No, I would not recommend this to a friendRated 4 out of 5 stars
Solved our streaming problem for our new smart TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solved our streaming problem for our new smart TV.
I would recommend this to a friendRated 4 out of 5 stars
Good router overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good and efficient. Have a few dead areas.
I would recommend this to a friend- Cons mentioned:Price
Rated 1 out of 5 stars
When it works it is great.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it is great, but Netgear sent me a new one after 7 cases open of my 2.4ghz channel going in and out. The one I bought and the new one sent to me both lose connection randomly and go out. 5ghz channel has no problem ever. I don't understand why there is this much issue on such an expensive device. Will be purchasing something else that doesn't disconnect.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi BJD14,
Thank you for your review. We understand that you have been having a difficult time with your router lately and we would like to look into some of the support opportunities that we have available. Please email us at [email protected]
Thank you.
- Pros mentioned:Range, Setup, SpeedCons mentioned:Price
Rated 5 out of 5 stars
Fast router with good range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router supports wifi 6 which has great range and speed in my 2 story house. It also supports alot of my older devices that don't have the latest wifi standard. The setup is pretty simple and management using the nighthawk app was fairly simple for basic setup and use. The price is a little high, but it is a high performance piece of equipment. Speeds are good as I said, as is the range, I can get connected out in my yard through a fairly large two story house. I even have my sprinkler controller connected at the end of the garage at the opposite end of the house without any problem. I received this router as part of an advanced review program.
I would recommend this to a friend





