Customer Ratings & Reviews
- Model:
- RAX50S-100NAS
- |
- SKU:
- 6405442
Customer reviews
Rating 4.5 out of 5 stars with 761 reviews
(761 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the Nighthawk AX5400 Wi-Fi 6 Router's ease of use, range, and performance, citing positive experiences with setup and strong signal strength. Many appreciate the improved coverage and speed, although some experienced connection issues. A few users found the app inconsistent and noted that the price point is high. Concerns were also raised regarding the additional cost for parental controls.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Completely unreliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At least once a day, it stops working. I cannot get to anything on the Internet by name. The only cure is to cycle power on the router. The problem appears to be with domain name resolution. I can ping my ISP's DNS server, and using interactive mode I can resolve addresses there. But the router sets itself u pas my default DNS server, and stops resolving addresses. Also, when it is in this state, it stops responding to http requests so I can't check or correct its settings. I will replace this device, and not with another NETGEAR product.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi RickM,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.