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Customer Ratings & Reviews

Model:
RAX50S-100NAS
SKU:
6405442
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Customer reviews

Rating 4.5 out of 5 stars with 761 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Nighthawk AX5400 Wi-Fi 6 Router's ease of use, range, and performance, citing positive experiences with setup and strong signal strength. Many appreciate the improved coverage and speed, although some experienced connection issues. A few users found the app inconsistent and noted that the price point is high. Concerns were also raised regarding the additional cost for parental controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 761 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Replaced a Verizon router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted good coverage and speed and that’s what we received. Parental locks are East to use albeit a little slow to respond.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up, lots of options, handles all our devices no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    NETGEAR® Nighthawk AX5400 Dual-Band Wi-Fi Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy to connect and navigate app. Really fast and functions great with fiber service.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Our 5th Nighthawk router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 5th nighthawk router we have installed. We use these in our short term vacation rentals to convert the homes into smart homes. We upgrade all homes with TVs in every room and use streaming services only for our guest. We also upgrade to smart HVAC thermostats for every level of the homes and smart door locks. These routers have been instrumental and FLAWLESS in our guest experiences.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked this to my hotspot and it has made it so much better for my home....the signal is stronger and faster.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed but have to reboot every once in a while because different devices seem to lose Wi-Fi signal. Reboot does the trick but annoying. There’s a feature called smart-connect where the devices automatically connect to the best signal, 2.4g or 5g so that may be why devices lose signal but not positive about that yet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router that covers our house. Fantastic speeds and haven’t had an issue with it yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only thing great is wifi6

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great...finally. This router was a major pita to get set up and configured, primarily due to the requirement to use the app which is absolutely garbage. I have had previous NetGear products and NEVER had any issues with setup, but thus one was horrible due to the app not working as intended. Anyone considering purchasing this model needs to ignore the app use and hardwire it to your computer and set it up the traditional way. Once I did this setup went very quickly. The other issue is the signal on the unit is not very strong, you would think that such a new unit it would produce a better, stronger signal. My old units 5G signal covered my whole house (3 story with full basement) while this one I had to purchase separate extenders to ensure whole house coverage. The 2G works well but it also does not have the same coverage. Previously the 2g would reach the detached garage, work shop and guest house and now it covers about 20 feet outside my home. Terrible range for a new product. And if I had to rate their customer service....they would receive negative stars. Don't plan on getting any help from them. So, why 3 stars, one word...wifi6. This is the primary reason I upgraded and in this I have not been disappointed. Faster connections, better security, everything wifi6 promised.

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Phoenix,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/119/How-do-I-set-up-and-install-my-NETGEAR-router

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and install. User friendly and provides great internet speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great range, No issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range, No issues. Easy set up and great speed internally. Connected easily to my Netgear modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome range

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ton of iot and bandwith extensive items being ran on this all the time and it never hiccups.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Wifi router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wifi router I've owned. This thing has excellent range and really fast apeeds

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 4 out of 5 stars

    Very Good Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy router to setup that has good range. The phone app allows for quick access to basic functions.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great router with WiFi 6

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has been working well for us so far. In my experience these things can work great for a while and then start causing issues later on. After having this for about 5 months we haven’t had any issues. I initially purchased the device to replace an Orbi system and for the size of our apartment the range is perfect! Overall I would recommend this router for anyone looking to upgrade to WiFi 6 and prepare for the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best investments. Very easy to set up, and it comes with security. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this router. Super easy to install, range is great, and out performs the one i had

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and covers the entire house. Speed is excellent too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to hook up along with the signal throughout the house is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Powerful Router +Extender - Highly Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. This router completely transformed my home's WiFI power and coverage in just a few minutes after setup. I was looking to boost my existing network to my home office, which is in a section of our garage area, about 2,000 sq feet away from the main Xfinity Comcast router. I went from 3-bars and dropping to 5 and fast, solid!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great router, very fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, very fast! Was super easy to setup and conect my range extender.

    No, I would not recommend this to a friend