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Customer Ratings & Reviews

Model:
RAX50S-100NAS
SKU:
6405442
Your price for this item is $224.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 761 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Nighthawk AX5400 Wi-Fi 6 Router's ease of use, range, and performance, citing positive experiences with setup and strong signal strength. Many appreciate the improved coverage and speed, although some experienced connection issues. A few users found the app inconsistent and noted that the price point is high. Concerns were also raised regarding the additional cost for parental controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 761 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Black hawk router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition to my family. Very fast and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great router, very fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, very fast! Was super easy to setup and conect my range extender.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works just fine. Was fast and easy, reliable and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was forced to upgrade to a wifi6-compatible modem to be compliant with recent network upgrade by ISP. And like the previous version of Netgear modem I had, this is similarly an impressive and reliable device from a manufacturer that takes time to support their products with regular updates.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Excellent, fast router!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, very fast. Works great will all by equipment especially my new 4K Smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best router we have had!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous router went out us. So I researched a bunch of different one and decided on the Nighthawk AX5400. I am very happy with my choice, this was a major upgrade to our previous nighthawk. It never disconnects, or lags for speed no make what we have connected. And having the ability to have wifi dedicated for our guest is awesome. You can not go wrong with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Range
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Easy to set up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range on the router is great and I was able to connect to both frequencies. The only problem I have is that it seems to take a long time to connect and connections to the router will be dropped randomly. I have not determined if it is the router or my internet provider. I would still recommend it. It was very easy to set up.

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Debby411,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Much improved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a fan of Netgear products. I had a 7300 which worked well for sometime but kept dropping Internet and we had slow download speeds. I decided to upgrade and with the free security software helped make my decision. We have 45 devices connected and it has not dropped ISP once in 5 weeks. I would recommend this router and as far as the range it is slightly better than the old router but could always be better of course.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    awesome router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    second router ive owned and i will always go with netgear. ease of use and great range

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product so far. Easy to setup. Speeds are very fast on all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No issues with lagging anymore. Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage and fast speed, has blocked several spam attempts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast and easy setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and lightning fast. Was exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for gigabit internet. Fast, easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can tell the difference in up and downloading. Was easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, bought a 4 k tv and nothing would load, no streaming services at all. Went to best buy, told the guy my problem and he showed me this......my wifi flies now! Thanks to the young man who helped me and knew what he was talking about.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do gotta say my WiFi works a lot faster and there is less pausing on the tv. Only thing I didn’t like was how to set it up. It’s kind of difficult if you don’t know much about this kinds of stuff but overall it is a great investment!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Netgear AX5400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would give me more range than my old nighthawk R7000 but there are some places in the house with dead spots now. Maybe it’s positioning the antennas? It’s supposed to be stronger and faster. The iPhone app works good. It’s expensive for wifi6 but hopefully the price comes down. Performance is good with better control over devices connected to the router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected .... Excellent performance and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    router works great, speed is fast, very easy to install

    I would recommend this to a friend