Customer Ratings & Reviews
- Model:
- XR1000-100NAS
- |
- SKU:
- 6425814
Customer reviews
Rating 4.1 out of 5 stars with 499 reviews
(499 customer reviews)Rating by feature
- Setup4.2
Rating 4.2 out of 5 stars
- Range4.3
Rating 4.3 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Nighthawk AX5400 WiFi 6 Router's ease of use, performance, and extended range, frequently praising its simple setup and strong signal. While some experienced connection issues and found the price high, many users highlighted the improved gaming experience and the router's effectiveness in minimizing lag. The router's WiFi 6 capabilities and security features also received positive feedback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work way better than the spectrum Wi-Fi almost no lag
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, just not for me! Great packaging!!!
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Best Buy and Nighthawk delivers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always, we go to Best Buy for most all electronics. We have always had a Netgear router. When our Nighthawk 6 went out it was back off to Best Buy for another, they have always been helpful to chose the one we needed. This time we tried the Nighthawk Gaming router, not disappointed, works great.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to upgrade an older Apple Airport. This router was easy to set up and works great. I’m getting 400-500 mbps download speeds and I have 12-18 devices connected including two virtual reality headsets.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
It works better than the previous model.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll start by saying I am not computer savvy. Set up was easy. Doesn’t have the constant disconnect issues it’s predecessor had. Had a XR500 before this & I’d frequently get up in the morning & have to reset it cause it disconnected overnight. This is only my second ever router so about all I can say is it works.
I would recommend this to a friend Rated 4 out of 5 stars
Better than Netduma R2, but SLOWER.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comparing this “pro gaming router” yo the Netduma R2, the use of the Geo-filter is better as I can get into lobbies faster than with the Netduma. However the time it takes to reboot or apply settings is significantly slower than the R2. I also experienced significantly more issues with the R2 as I’ve yet to lose my 2.4ghz signal which was a reoccurring issue with the R2 until it completely stopped working.
I would recommend this to a friendRated 3 out of 5 stars
Wifi
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goes in and out sometimes but overall a good product
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi AmyR,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing intermittent connectivity, we recommend checking out these troubleshooting resources for your wireless network and device: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 5 out of 5 stars
Gig speed , reliable operation , no latencies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My main priority was 1 Gbps speed (tested and verified, btw) with little to no latency/hesitation on my wired desktops and TV's, while at the same time Streaming content on my Wifi TV's. Have been running this for a month. I have not yet had to reset or cycle power on this router one time. My flight simulator software seems to run smoothly even with 4K Wifi streaming running two TV's. I used the AX1800 mesh extender to enhance the connectivity on the other side of the house without any issues. So the way I figure it, I have direct high speed reliable Gbps speed to the desktops where I spend 90% of my time, and don't have to worry about Full Mesh WIFI solutions having intermittent issues. Copper may be old school, but it still works great. And using Wire for your work, and WIFI for your secondary activities seems to be a good solution for my activities.
I would recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Didn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read about this model at consumer reports and it was one of the highest routers rated, but it would not connect to my modem easily, and kept dropping the connection. I had to return it and get a different router.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Chuck,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your XR1000 and have already returned it. When experiencing an issue with your device not connecting, we recommend checking out this resource: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you decide to repurchase the router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
- Pros mentioned:Performance
Rated 4 out of 5 stars
Gamer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Who know that this little thing pack so much punch loves it
I would recommend this to a friend Rated 3 out of 5 stars
router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked with router up ran even slower then my old one.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Phil,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing slow speeds, we recommend checking out these troubleshooting resources: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Horrible router start away from netgear!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk non of the features I bought this for work the web ui requires me to restart whatever device I’m attempting to access it on for it to load otherwise it’s permanent loading circle, geo filtering nor qos work it’s been updated to the latest firmware yet still gives pop up to update! The WiFi range is barely further than starlinks built in one just to top it off complete waste of money I would return but I got sick and then had a death in the family after buying so missed the return window, or you better believe it would’ve been returned!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Anthony,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this troubleshooting resource: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy set up. Overall I’d refer it to others
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Good but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its fast and the gamer features are why I bought it. The 5g is spotty
I would recommend this to a friend Rated 5 out of 5 stars
Xr1000 nighthawk with duma is 3.0
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked this router up and I have to say it’s incredible! The power of WiFi 6 is amazing and the software DumaOS 3.0 makes sure I get the best servers and the lowest ping. Highly recommend
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to install.a little bigger than we needed
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router. Easy setup. Works as expected with many features.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy to use and setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and no issues with my devices connecting.
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this specific router to increase the range and the efficiency of my internet throughout my home. I have fios and after I properly disconnected/unlink the fios router, the new setup was smooth sailing.
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Very happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect, even for somebody as tech challenged as me. Powerful, doesn’t seem to need the extension we used with the previous Nighthawk that suddenly died on us. Very pleased so far.
I would recommend this to a friend







