Customer Ratings & Reviews

I was excited to get this router but was surprised that any power loss to the unit requires you to have to setup all configurations again, even naming your network and setting passwords which leaves it exposed. Best Buy only has a 2 week return on this. I’ve hooked up my old router and guess this one will be a paper weight unfortunately.

The Router box is a good one cause it has help my internet out great

Product is absolute garbage. Second Netgear product in 3 years that I've bought, should have known better... last one was trash too. Nighthawk app is trash, cannot even find its own router. Setup hits a wall, multiple reset, tech support can't even get it to work. THEY are awesome, but the product is just garbage.

I tried really hard to get this set up. It was a pain in the butt.

Would use again for another business works awesome would recommend

We returned this item because it wasn't consistently staying connected to our devices.

I couldn’t ask for more from a router so far but it comes with a hefty price point.

Best router ever had and super easy to setup highly recommended

Great for gaming with multiple devices connected at the same time

good product that made my internet feel faster for sure!

Great product. My ping has never been this low. I love this device.

Router very amazing top notch and best signals always

I've tried many routers....this one here is the best.

Received this as a gift and its been nothing but headaches since setting it up. My old AC1700 router did a much better job at handling my homes network than this thing. It constantly drops the signal on wireless devices regardless of how close or far you are. It needs to be restarted about 2 times a week. Ive spoken to Netgear and DumaOS mods on their forums and they are aware of the problems but still refuse to fix it in a timely manner. Their solution is to disable a lot of the new features the router provides for it to be stable. Only reason i give it a 2 star is because when it comes to it being on hard wired network, its flawless. Ive noticed a huge improvement to my games with minimal packet loss. Its wireless capabilities though stink. Slow interface, dropped signals, forced restarts because someone hurt its feelings, i wouldnt recommend this router, for now, it seems to all be a Firmware issue.

Range is not what I anticipated, for price wifi signal is good bot range is less then I expected

Awesome router. I have had no issues. Easy to connect. App is very useful.

This router was working good until I had to update the firmware and it seem to make router signal weak. I have a 1500sq ft home and the signal was horrible, the wireless speeds were fast at first and slowly got worst as time went on. I returned the XR500 for this newer model and that was a big mistake. Best Buy didnt have any XR500 into stock, so I ended up going with a Asus RT86U gaming router and been happy ever since.

Ir may be a good router. However, I needed one that is compatible with the Norton VPN. I was told that this one was perfect. In fact it was not compatible and we had to return it.

Got it’s own cyber security and it’s always fast and reliable

Kept freezing when selecting zones, wouldn’t connect correctly to location.