Customer Ratings & Reviews
- Model:
- XR1000-100NAS
- |
- SKU:
- 6425814
Customer reviews
Rating 4.1 out of 5 stars with 499 reviews
(499 customer reviews)Rating by feature
- Setup4.2
Rating 4.2 out of 5 stars
- Range4.3
Rating 4.3 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Nighthawk AX5400 WiFi 6 Router's ease of use, performance, and extended range, frequently praising its simple setup and strong signal. While some experienced connection issues and found the price high, many users highlighted the improved gaming experience and the router's effectiveness in minimizing lag. The router's WiFi 6 capabilities and security features also received positive feedback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
WiFi 6 Router Did the Job!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a NETGEAR - Nighthawk AX5400 WiFi 6 Router for our church sanctuary gear. It works perfect.
I would recommend this to a friendRated 3 out of 5 stars
Expensive AR1000 router breaks within 2 months.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit just started going on and off line then went off line for good within 8 hours. It was only 2 months old. I am going to try another one as I my have gotten a lemon.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi AR1000,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 5 out of 5 stars
Top gaming router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent router. If your gaming on multiple connections this is the router for you. Lots of controls built within the software.
I would recommend this to a friendRated 5 out of 5 stars
Beast of a Router
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a beast, but the range is just okay. Great wireless speed but hardly covers a 3k sq ft home
I would recommend this to a friendRated 5 out of 5 stars
AX5400 Netgear Router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade to our home. We have a much better gaming and movie experience.
I would recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money, time, or effort to set up. I had this thing for about a week and it was just terrible. Nothing wanted to connect to it, set it up and then did the firmware and after that had to do the set up all over again. I was not happy with it and exchanged it for an ASUS router.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi JDK3,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your XR1000 and have already returned it. When experiencing trouble with your device, we recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you decide to repurchase the router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Great Router
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent router, has very detsiled software to endure your network runs great. One of the best on the market
I would recommend this to a friendRated 1 out of 5 stars
Expensive paperweight
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is completely trash. Don't waste your money.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi WrEcK3,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing any problems with your device, we recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router. Upgraded from a nighthawk AC1900. Covers my 3 story town home no issues. Great with Gigabit.
I would recommend this to a friendRated 5 out of 5 stars
Awesome gaming router
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming router ever with Netduma OS - highly recommended
I would recommend this to a friendRated 3 out of 5 stars
Do your research
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range and speed are not impressive at all. I kept it because I’m to ashamed to return a second router.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Robmc,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need additional assistance or resources, please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Bad OS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.couldn’t access all settings because the website and OS always had problems..
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Chav1a,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance or additional resources, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
None everything is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and it really is speeding up the Wi-Fi and the kids are very happy
I would recommend this to a friendRated 5 out of 5 stars
Best router I have owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does well impressed Would definitely recommend especially if you are a gamer
I would recommend this to a friendRated 5 out of 5 stars
Works Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This provides ample power to power all the electrical devices in my home, from TVs to Video games.
I would recommend this to a friendRated 5 out of 5 stars
Very efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money ,exactly what I needed. I would definitely recommend this product. Very efficient.
I would recommend this to a friendRated 5 out of 5 stars
Good overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says, price point was good compared to online
I would recommend this to a friendRated 5 out of 5 stars
Nighthawk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Love it two channels one is for alarm the other streaming TV
I would recommend this to a friendRated 5 out of 5 stars
Best WiFi 6 Gaming Router
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went from having mad spikes, to having the best gaming experience I ever had. Gamer approved.
I would recommend this to a friendRated 5 out of 5 stars
Helped internet connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Sped up internet connection. Well worth the extra money
I would recommend this to a friend