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Customer Ratings & Reviews

Model:
XR1000-100NAS
SKU:
6425814
Your price for this item is $59.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.1 out of 5 stars with 499 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers admire the Nighthawk AX5400 WiFi 6 Router's ease of use, performance, and extended range, frequently praising its simple setup and strong signal. While some experienced connection issues and found the price high, many users highlighted the improved gaming experience and the router's effectiveness in minimizing lag. The router's WiFi 6 capabilities and security features also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 499 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Would definitely recommend to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its been working perfectly for me im happy i got this router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router, no issues to speak of. Worth the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hunk of junk the duma 3.0 is broken if your gunna get a netgear router which I would not advise just get a xr500 they are better but deosnt run Wi-Fi 6 If that matters to you and

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Larry0000,

      We are sorry to hear that you have had an issue with DumaOS. We appreciate your feedback and we want you to know that your experience is important to us. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a great router so far my son is a big gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dhhhibn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    D by tyfdcgh tyhhdrt tfhh go knot grtghgukbkgv on your

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good works great………………….:………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new router. It has really improved the reception

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect ............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is working ! I recommend this buy for anyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Odds are you will return this.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear may win the "best" router awards from gadget and blog sites, but benchmarks alone cannot outweigh the horrendous router that is inside this package. Interface is slow and buggy, and the Nighthawk app is a limited featureset application. Less then 24 hours of use and it crashed the 2.4 ghz network range, and needed a reboot every few hours. Save yourself time and money and get any other router then this one.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi RastassJr,

      Thank you for your review of the XR1000. We are sorry to hear that you have experienced dropped connections after installing this router. Please email us at [email protected] so that we can look into this with you.

      Thank you

      NETGEAR Team

  • Rated 3 out of 5 stars

    There's a better alternative

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time and money. Go directly to Google Mesh system.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Pete,

      We are sorry you hear that you have had a difficult experience with your XR1000. We appreciate your feedback and we want you to know that your experience is important to us. We would like to hear more of your experience in greater detail. Please email us your contact information along and a link to your review to netgearteam@netgear.com.

      Regards,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Nighthawk AX5400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great wish i can mesh it with other routers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this router it is amazing for the Oculus quest 2

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just a terrible router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this router for three moths now. I can say without a doubt, this is the worst router I've ever had. I reboot it at least once a day, sometimes much more. Devices will disconnect and simply not be allowed to reconnect until you reboot the router. I've had quite a few routers that had some issues, none of them were right out of the box like this one. I would definitely avoid this router, it's just junk. I'm taking this one back to Best Buy today and grabbing something different.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi JoeQ,

      Thank you for the review of your XR1000. We will need to investigate the dropped connectivity issues with you, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.
      NETGEAR Team

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not Too Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get this Netgear Nighthawk AX5400 Wifi 6 Router to sync. Wasted 4 hours and the router still cannot connect to our network. Maybe we had a defective one but we did not want to waste another 4 hours finding out.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi MisterT,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 2 out of 5 stars

    If you wanna go slow and reset often, this is it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money... This product has the worst and slowest interface. Sure there are some neat tricks it can do, but wow... I can't believe it cost this much to go this slow. 100% not worth it.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi pepsidrinker916,

      Please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. Keeps losing connection and defaulting to factory settings.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good thing about this router is the WIFI speed itself. The UI is the slowest I have seen in a long time. It also advertises DUMAOS but is missing features that DUMAOS has. Would not recommend and will be replacing soon since they still have yet to add one of the main features I wanted from DUMAOS.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hello,

      Thank you for your review of the XR1000. We appreciate your feedback and we want you to know that your experience is important to us. We understand that you would like to see additional features implemented with DUMAOS. May we request that you email us at netgearteam@netgear.com with more information on what features you would like to see? We look forward to hearing from you.

      Thank you,

      NETGEAR Team

  • Rated 2 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wi-Fi works fine I am having trouble with one of the either net ports need to return it but have very little free time

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi FunkoAndy83,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are experiencing problems with your XR1000 and are considering returning it. NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team