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  • Front. NETGEAR - Nighthawk AX5400 WiFi 6 Router - White.
  • Angle. NETGEAR - Nighthawk AX5400 WiFi 6 Router - White.
  • Alt View 11. NETGEAR - Nighthawk AX5400 WiFi 6 Router - White.
  • Alt View 12. NETGEAR - Nighthawk AX5400 WiFi 6 Router - White.
  • Alt View 13. NETGEAR - Nighthawk AX5400 WiFi 6 Router - White.
  • Alt View 14. NETGEAR - Nighthawk AX5400 WiFi 6 Router - White.
  • Alt View 15. NETGEAR - Nighthawk AX5400 WiFi 6 Router - White.
  • Alt View 16. NETGEAR - Nighthawk AX5400 WiFi 6 Router - White.

NETGEAR - Nighthawk AX5400 WiFi 6 Router - White

Model:
XR1000-100NAS
SKU:
6425814
Highly rated by customers for:
Your price for this item is $59.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.1 out of 5 stars with 499 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers admire the Nighthawk AX5400 WiFi 6 Router's ease of use, performance, and extended range, frequently praising its simple setup and strong signal. While some experienced connection issues and found the price high, many users highlighted the improved gaming experience and the router's effectiveness in minimizing lag. The router's WiFi 6 capabilities and security features also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 499 reviews

  • Do not buy this junk!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to rate one star to write a review. Only bought this because the ASUS was not available. When the ASUS became available, the return period was a day late in this piece of crap. Hard to install and then reception is terrible in the same room. My previous Nighthawk was top tier. Not sure why this is even on the market….

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection, Price

    It's an okay router, but....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this device since July 2021. Mainly got it to use the Dumas OS on it and only use the features for maybe a month's worth. I just returned it last week to get an exchange for another router of equal value for what I paid. I had a 5 yr geek squad protection plan on it. I was fortunate enough to receive a full refund instead. For a little over 2 yrs, I've never had any operational issues for as connectivity. But since 2 months ago, I've had constant connectivity issues. Majority of it was with my IoT devixes such as my Nanoleaf and feit lights. Wifi connection would randomly disconnect and then I would have a hard time trying to reconnect devices. The Dumas OS is outdated at this point and doesn't work as well when want to make of the QoS features. For the price, the router is not worth buying. I purchased the Netduma R3 router on Saturday and that was lasted at the same price. So far that router is okay too. Seems acess websites is slow, but I'm not sure if maybe using the built-in Ad Block software is a cause. The Dumas OS is way bettwr though since it handles the v4.0.1 version.

    No, I would not recommend this to a friend

  • Piece of Junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is terrible. We did research on what to buy and changed our mind when the Best Buy employee told us that it worked better with Verizon. It is an expensive piece of junk that drops signal constantly. We had an Apple airport for years and years that rarely in all of that time we had it had any issues. We only bought a new one with the idea that the new one may be faster. Do not buy!

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi KimG,

      Thank you for your feedback. Please check out this troubleshooting link: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network?language=en_US.

      If this does not resolve your signal issue, please contact NETGEAR Support by going to support.Netgear.com and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Ok product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well but buffers a lot. should have bought something a little better, but for $300 it should.

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Marie,

      Thank you for your feedback. Please check out this troubleshooting resource: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      If this resource does not help with your buffering, please contact NETGEAR Support by going to support.Netgear.com and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Didn’t work with my internet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did have to return it because it wasn’t working as it should with my AT&T internet.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Kelsy,

      We're sorry to hear that you had problems with your XR1000 and have already returned it. If you decide to repurchase the router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • This router sucks!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible router with known 2.4 issues! Not to mention the app to set up the router is awful too! I just switched to a linksys mesh system and it amazing! I'll never but a better product again.

    No, I would not recommend this to a friend

  • Fail!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for me. Frustrating to setup, but very doable just takes a little time to get it set right. I really love Netgear products and thought this router would be no different. Sadly though it just wasn’t. Netgear failed with this product, not worth the money. So much better options out there for the price.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi RobG,

      Thank you for the review we appreciate the feedback and we would like to help you with the issues you have had with your XR1000. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.
      NETGEAR Team

  • No WPA3/WPA2 transition mode

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not support WPA3/WPA2 mode so pretty useless all of your devices support Wi-Fi 6 since the best feature of Wi-Fi 6 is WPA3 for security. Also, not very beefy of a router for the price. Went with the ASUS - ROG Rapture GT-AX11000 instead and love it.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi jimharrell,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your XR1000 and have already exchanged it. To assist with enabling WPA3 for your device, please refer to this resource: https://kb.netgear.com/000060425/How-do-I-enable-WPA3-security-on-my-NETGEAR-router.

      If you decide to repurchase the XR1000 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work right. Never had issuse like this before. Constant connections issues. Everything drops at least once a day. Of course it finally gives out 5 days after return policy expired.

    No, I would not recommend this to a friend

  • Get Asus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor manufacturing process for these devices. Was thinking this will be the next gen of routers. Worked for 1 month until it reset itself to factory defaults on its own I ended up losing all my configurations.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Gtowner115,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • What happened

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in this device, not what I have come to expect in the quality from this vendor. This device failed in less than 2 days of use.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Tony,

      Thank you for your feedback on the XR1000. We are sorry to hear that you have had an issue with your Pro Gaming router. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Bad software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software is trash bought yesterday returned next day. Got it set up. Withen 4 hours had to factory reset it 3 times, also feels plastic is flimsy and cheap.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Chris,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your XR1000 and have already returned it. When experiencing trouble with your router and need to reset, we recommend checking out this troubleshooting resource: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.

      If you decide to repurchase the XR1000 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Do not buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst routers I have ever owned. Wifi Would not stay connected. Tried everything. Returned it.

    No, I would not recommend this to a friend

  • Disappointment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another disappointing overpriced wireless router. Consistently drops 2.4 signal. WiFi range is pathetic compared to my much older R7000 I am replacing.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi RG42,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a
      difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.

      If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • JUST RUN!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldnt recommend at all stay way from the brand. Nothing but trouble with it, if your wanting reliable go with Arris or Motorola brands. Oh i even had to return it.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Mojman2001,

      We're sorry to hear that you had problems with your XR1000 and have already returned it. If you decide to repurchase the router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • crap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    router keeps loosing wifi connections. Have to keep rebooting it almost every week.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi FDLWI,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Not Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the router after installation. Everything worked great until I updated the firmware.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Displayvets,

      We're sorry to hear that you had problems with your XR1000 and have already returned it. If you decide to repurchase the router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Worthless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're going to buy Netgear, you'd better get the Geek Squad Protection. You'll use it a lot!

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Jake,

      Thank you for your review. If you have any issues, please contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Don't buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible -- I am IT Tech and Wifi always loses connection

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi UserAny,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Be smarter than the router I’m not

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t understand this router I don’t know if it’s helping me or not

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Kelly,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device if you are running into any issues: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.

      If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

Page 23, Showing 441-460 of 499 reviews
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