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Customer Ratings & Reviews

Model:
XR1000-100NAS
SKU:
6425814
Your price for this item is $59.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.1 out of 5 stars with 499 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers admire the Nighthawk AX5400 WiFi 6 Router's ease of use, performance, and extended range, frequently praising its simple setup and strong signal. While some experienced connection issues and found the price high, many users highlighted the improved gaming experience and the router's effectiveness in minimizing lag. The router's WiFi 6 capabilities and security features also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-499 of 499 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    best cable upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have upgraded both our wifi and router and so wished we did this sooner.. instant gratification everything is smoother and faster

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very good easy setup price was good person who helped me was very knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was excellent and very knowledgeable. Did not try to sell me something i didn't need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The netgear nighthawk is so far a great router, perfect signal anywhere in the house and wifi 6 is fast. Took a little bit to setup and doing it though a mobile app was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my favorite router of the NightHawk series. The system GUI works great and is very easy to navigate. Setup is super easy for anyone to setup. I did have an older model and it went out after 3 years (due to the environment I put it through), so I purchased this as an upgrade. I highly recommend this to anyone looking for a multi-channel router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help alot with ping and i get better connection also has cyber security

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience with customer service. The router works well and is significantly faster than my previous router.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Expensive, but Reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stream and game a lot. Jumped around from routers to routers. Felt like I was wasting money. Maybe I didn’t set things up right or not wanting to speed more money on internet speed. But this isn’t bad. Kept me stable. No lag, no stutter. Still expensive, but definitely reliable. Especially with the DumaOS feature.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had absolutely zero problems with my router. It’s the best option over any of the ones your provider will give you or even other ones you can find in stores. As someone who has gone through many routers this is the that’ll be worth your buy.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Best router I have owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and easy to set up and with the dumaOS software it allows easy adjustment to pretty much anything you can think of from ping locations, priority systems, server locations, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Best Router Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this router a couple of months back to replace the ISP provided equipment and it handles everything i throw at it plus some!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router with many advanced gaming features I was looking for. Quick and easy setup and the app for my phone to monitor everything on my network is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for Gamers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Gigabit router money can buy. As a gamer, I can’t speak highly enough about the speed, low latency, and QOS features.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    5400

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, setup easy, range exceptable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Idk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DumaOS 3.0 works great but I’m having problems getting past 100mb on a speed test. When I reboot it I’m get about 800mb upload and download and 5 minutes later back to less then 100. I plugged my xr500 back and no problems with the speeds at all. I have Fios gigabit and should be getting faster speeds. I checked all connections and messed with the duma settings but still no luck.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi NeedsNoIntroo,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the speeds on your XR1000. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 5 out of 5 stars

    Internet Dad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to provide kids with a more stable online option, based on recommendation from Xfinity rep, whilst minimizing the disruption to the main household internet. It is working out great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Run run away fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a total fail. The interface is so slow loading up, its buggy, and they took almost a half a year to release a new firmware version to fix a few big issues. I have to reset this thing every 3 days about or internet just get super slow. When it works its great and fast. I have used another router after and all those issues went away. The hardware and processing power is not enough for the netgear firmware with DumaOS 3.0.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi JamJam,

      Thank you for your review and feedback. If you are having problems with your XR1000, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Great router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good router and easy setup increased my wireless lap top by 200mgbs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the software is too early for this router to be viable for a household that contains more than one gamer/livestreamer. You also cannot have more than 1 NAT type Open at a time as of now - until they release a proper firmware update. Once they fix a lot of the MAJOR issues the software has this router could be amazing.

    No, I would not recommend this to a friend