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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 904 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 3.8 out of 5 stars

  • Range

    Rating 3.9 out of 5 stars

  • Signal Strength

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the Nighthawk AX8's impressive performance, extensive range, and ease of setup as significant advantages. Many appreciate its strong signal and the inclusion of Wi-Fi 6 technology. However, some users mention occasional connection issues and a higher price point as drawbacks. Concerns regarding the router's firmware and mobile application have also been raised by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 904 reviews
  • Rated 5 out of 5 stars

    Fast router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very well build router that performs amazingly i love this router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's riders definitely seem to speed up the network in my house very happy with product

    I would recommend this to a friend
  • Cons mentioned:
    Firmware

    Rated 1 out of 5 stars

    Should not be available to purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has numerous issues. Look online at all of the complaints. I used it for a week and couldn’t take all of the constant wireless disconnects so I ended up taking it back and buying the bigger brother. The AX12 appears to have a solid firmware as the RAX80 was very bad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I bought this product and I will be happy to take points after this review...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great net gear router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is great I have this for few years and working fine so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DOES THE JOB!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from R6700, have around 60 devices connected to the AX8 and it doesnt break a sweat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast speed and supports Gmpbs downloads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy for fast Wifi speeds. Connected this router with the cable modem for infinity service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its NETGEAR

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned another brand. This one is just like the others I have owned AWESOME !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved but got a newer one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great product but we got a newer version. You can’t go wrong with these devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is SUCH an improvement over our old medium/router combination. Works fa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Router!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never have believed that a router can make such a difference. This one is amazing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    False claims, poor range and performance, buggy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, they claim that it has comprehensive parental controls. It does not; at all. Neither supports circle nor their own Genie software. Has some "website filtering" options under the advanced panel but those do not seem to work at all. I have the same wifi disconnects as everyone else has been griping about as well as random ethernet disconnects from its built in hub. Unacceptable for what this costs. Range is mediocre at best, I barely can connect to a Nest camera outside maybe 20 ft away and it does poorly compared to other devices I have owned in the same space. Should have returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this router. Setup was not too difficult either.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy should pull this router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've worked with Netgear level 2 support for over 2 months now. They are not able to get the wifi to work for more then a few days before it quits. For unknown reasons the wifi signals stop transmitting randomly and require a reboot to bring back. They have replaced my unit to no avail. They seem unwilling or unable to fix this product. Look at the forums and other reviews - many others have experienced this problem. Buy something else from another router vendor. In my opinion Best Buy should pull this product from their shelves. Unfortunately I am past my return window.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Expanded footprint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we replaced the router, we have seen a marked improvement with data connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Service. I Recommend This To Whoever Has Trouble With Their WiFi Needs

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Communication problem in stone house

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old Stone house - did not allow strong signal to penetrate to all parts of house. Called in cable company. Old Netgear router did much better job of maintaining signal strength. Called customer service during fourth month of use after cable company came and the customer support was insufficient.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent transmission in my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the strength of the Nighthawk, though I'm sure I haven't used it to its full capacity yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is a great improvement over the previous one we had. Better and faster reception.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cool design but lacks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this knowing it was pricey because I’m life Theoretically more expensive the better. But not the case. Has cool features as far as future proofing but constantly dropping Wi-Fi I have a smart home so this is not acceptable as my devices require constant connections . returning back to store

    No, I would not recommend this to a friend