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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $399.99

Customer reviews

Rating 4 out of 5 stars with 904 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 3.8 out of 5 stars

  • Range

    Rating 3.9 out of 5 stars

  • Signal Strength

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the Nighthawk AX8's impressive performance, extensive range, and ease of setup as significant advantages. Many appreciate its strong signal and the inclusion of Wi-Fi 6 technology. However, some users mention occasional connection issues and a higher price point as drawbacks. Concerns regarding the router's firmware and mobile application have also been raised by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 904 reviews
  • Rated 5 out of 5 stars

    Awesome Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wifi speeds and capacity has more than doubled with this router. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Started great...never could stay connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, worked great all over the house...for 2 days. then it could not stay connected to the internet. then devices could not stay connected to it. Finally returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great design- wish the performance matched

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With everyone being home because of Covid 19, the Wi-Fi became an issue. After setting a budget for $300-400 dollars on a new router and after reviewing all types of 802.11 AX routers, I chose this one. It was on sale for $299, a $100 off list and Best Buy had the best price. I picked up the router and it didn’t work after booking it up. I called Netgear support and after 2 hours on the phone, they said the unit was defective. I took it back to Best Buy and exchanged it for another router. The second router worked but the app is lacking and the speed wasn’t there; I have a 400mbps plan with Spectrum. The router looks great and the reviews are pretty good too, but the bad reviews are true and the issues I had, have been discussed before. I’m going back to a TP-Link router.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return this for full refund

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not saying this will happen to everyone but this is what happened to me... Bought this device thinking it was trusted name brand, it looked good on the inside and it had all the latest features to last me the next 5 years. I’ve used Netgear products for many years but this product was a disappointment. The high end CPU ran hot and overheated when WiFi was left on all the time. Had to reboot every week or every other week. Router would lock up and become inaccessible for no reason. Sometimes I’d just make a change to a DHCP IP address reservation and it would lock up after I saved the setting. Tried firmware updates and resetting to factory defaults, the result was always the same, an unreliable router. I exchanged it for a less expensive model from a different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Strong Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can still watch YouTube videos little over 150 to 200 feet away from the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starwars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing looks like it just flew out of the death star. Best router on the market.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good router when it works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this router for 2 weeks now and have had to reboot it almost every other day, three times within the last 24 hours, to restore functionality. Nothing I have seen points to a cause of this. I have had a netgear router for the past 5 years with few issues before purchasing this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great to future proof.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is great for a small house. For a 6000sf lot is not enough.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great router and WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router not only helped my network and WiFi speeds, but it looks cool too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router, the App Nighthawk was very helpful to install Router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Installation was easy, highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product for the money !!!!!!!!!!!!!!!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product for the money !!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to split networks and avoid paying Cable company monthly leasing fees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works flawlessly. Great product and highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very good value and faster online service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to handle all our wireless devices without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router.......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Router For My Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great Dont Lose Connection To The Internet At All Anymore

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Router review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well waisted. Bought it in December 2019 and by September 2020 I had problems updating the routers firmware version. Another thing that happened is I was not able to use my internet at home at times or get slow speeds. Please don't buy expensive routers.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi peter,

      Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 3 out of 5 stars

    Hmmm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if this works as well as it describes it does

    No, I would not recommend this to a friend