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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 506 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk AXE7800 Tri-Band Wi-Fi Router's ease of use, range, and performance, with many praising the quick setup and strong signal. Positive feedback also highlights the router's coverage and sleek design. However, some customers noted the router's size and price as drawbacks, while others experienced occasional internet connection issues. A subscription is required for parental controls and some advanced features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 506 reviews
  • Rated 4 out of 5 stars

    Not as good as they used to be.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to do with Best Buy. This router was harder to set up and run than my previous Netgear. Netgear says set it up with their app. Not so easy. Had to call tech support to get it to work. Still have trouble accessing one of the printers on my network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does the job that the specs said it can do.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older nighthawk but my wife's newer work lap top was getting connection issues with all my devices being on the same band. Upgrading to this with the new 6GHz band allowed her work laptop to have basically its own frequency and no more drop outs/stuttering Zoom calls/glitches. GG.

    I would recommend this to a friend
  • Cons mentioned:
    Internet connection

    Rated 1 out of 5 stars

    CONNECTIVITY ISSUES AND HORRIBLE CUSTOMER SERVICE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as of 11/29/2024 The device has some great features that allow for low latency connection. However, I would not recommend this device due to issues with the device randomly losing internet connection and would require for you to physically unplug-replug device. Would have this issue consistantly at least three-four times a month. The main reason I also do NOT recommend this device is how Netgear's customer service deals with it. If you are outside of the 90 day tech support warranty, then Netgear will require you to pay a repair consultation subscription for them to even help you, even if you are within the one year hardware-warranty. Even after mentioning all the methods used to troubleshoot the issue and gauge that the issue was the router, Netgear did not want to honor the warranty. After submitting a complaint with the BBB, they are more willing to work with me. If you purchase this device, I highly recommend purchasing Best Buy's extended warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! It's taken our WiFi signal from between 100 and 300 to between 800 and 1000! We live in a rural place surrounded by mountains and it works very well for us! Highly recommend 8/10!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the 6e services wish it had better range but i have old house so i have been networking everthing in it anyways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for wireless VR

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great router for VR gaming! I highly recommend it for wireless VR gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were hit by lightning so had to purchase a new router. This router has really worked out great. The wings are not as easily broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Router for VR

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this primarily for VR as my headset supports the 6G band. It has done the job very well and is everything I needed, no lag or signal problems. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 3 year old netgear nighthawk with this newer one. The setup was easy with the app, and it packed right up with all of my Smarthome tech with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I do see a big change between the common company router and this router. I’ve been able to run warzone without any packet loss! Expensive but worth it. Download speeds also increased by a TON

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What an upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this router when my previous Nighthawk R7350's wifi gave out. The speed improvements have been great for the gaming and streaming that I do on a regular basis

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router, marginal 6e (6 GHz) coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but 6e coverage is marginal. Yes, I know, 6e is in the 6GHz band and it's more prone to being blocked. However, at 6 GHz it's also easier to bounce off walls. It would have been nice if the antennas were separate, replaceable and adjustable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, download the app then scan the QR code. Router works good in my medium sized house. Signal drops to 2 bars in the garage but still gets good speed. This one is definitely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall have been super happy with this. Only complaint i have is that connecting to app can be a bit tricky sometimes and getting intonthe router settings for more advanced aettings can be challenging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect at this time this year!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far just what i needed, but thinking of trying Mesh WIFI 7 cheaper and on sale in about a year when there will be more of it, and when WIFI 7 chipcard for laptops will be for sale on Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bandwidth and ease!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love NightHawk routers. We have them in each of our office locations. Robust enough to handle every workstation, phone and printers. Always up. Easy to manage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this router. I am able to access WiFi into my entire house with excellent strength.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from Xfinity Gateway

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because our Xfinity Gateway just wasn't able to keep up anymore. I wish I would have switched sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite an upgrade compared to an 8-year-old Wi-Fi r

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great and no problems a lot better than anything else I have tried a million times better than my old router which is 8 years old.... 6e is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Great coverage. Hardwired speed test hits 900+ mb/s download with cox 1gb service. Wireless download speed consistently hits 600+ mb/s

    I would recommend this to a friend