Customer Ratings & Reviews
- Model:
- RAXE300-100NAS
- |
- SKU:
- 6507582
Customer reviews
Rating 4.5 out of 5 stars with 505 reviews
(505 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Nighthawk AXE7800 Tri-Band Wi-Fi Router's ease of use, range, and performance, with many praising the quick setup and strong signal. Positive feedback also highlights the router's coverage and sleek design. However, some customers noted the router's size and price as drawbacks, while others experienced occasional internet connection issues. A subscription is required for parental controls and some advanced features.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not built to last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less then a year later it’s dropping connections. For a premium priced product I expected it to last longer then 9 months. Very disappointed
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi TOOLMEN,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your RAXE300. When experiencing dropping connections, we recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
We also recommend ensuring your RAXE300 is on the latest available firmware, v1.0.8.64: https://kb.netgear.com/000065584/RAXE300-Firmware-Version-1-0-8-64.
If you need additional assistance or resources, please email us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The range on this router is absolute garbage. No signal or extremely unresponsive internet with one wall in the way. Complete junk if you ask me!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi 307Rider,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking these troubleshooting resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Unreachable device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's was unreachable device I work on it for almost 9 hours Communicate with customer service almost 3 hours without any solution
No, I would not recommend this to a friendRated 1 out of 5 stars
Keep reviews honest!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.why is it that most of the reviews are from people who have received the product for free? Please scrap those evaluations and keep honest reviews!
I would recommend this to a friendRated 1 out of 5 stars
Very disappointed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item never worked properly. Thus, we returned it for a refund. I will not buy this product or any NetGear product again.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi MonteV,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your RAXE300 and have already returned it. When experiencing an issue with your device, we recommend checking out this troubleshooting resource: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you decide to repurchase the RAXE300 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team