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Customer Ratings & Reviews

Model:
CM1000-100NAS
SKU:
10735667
$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4270 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 4,270 reviews
  • Rated 4 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This replaced my 3 year old Arris that started giving me problems. The Arris was a gigabyte modem also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over-all a good device nonissues does what it needs to do for the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are set on being a cordcutter this is the modem for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better deal at costco

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good router. Found out that it was a little better deal at Costco. Otherwise, 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pleased with the ease of setup, modem functioning as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem, definite improvement over spectrum modem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Promised much, fell short

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this and return my Comcast one. I purposely picked one that had a higher spec and expected to get more performance. To start it wouldn’t connect to the internet and after contacting help desk, the next day I was able to finally get it going. Since then it stops the internet out and hadn’t shown any performance upgrade when it does work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but too big

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great but it has 2 dissatisfiers: 1. It is ENORMOUS 2. Lights cannot be disabled

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not to much money and it does a good job sending signal all over my house for many devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The last straw

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I was reviewing just the modem's performance, I would rate this 5 stars. It functioned as expected for the first few months, but I started running into issues that caused the modem to crash up to 6 times a day. I wasn't sure what the issue was so I phoned my ISP and then Netgear support after confirming it was something to do with the hardware. Netgear REFUSED to help me unless I subscribed to their $90 support plan. This would be fine if I was a business in need of 24/7 support, but that's not the case. The caller attempted to sell me this subscription plan 4 times before admitting they couldn't help me. This is the last time I will ever buy a Netgear product. Ended up buying a modem from my ISP to replace it less than a year after I bought it, and replaced my Netgear router as well (spoiler alert: they pretty much bricked the router with a buggy firmware update).

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi TheSenate,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router

      Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
      Thank you.

  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a diet that works, this one is for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect upgrade to an older modem.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs as expected and it’s slim. No problems or complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi is better now after installing this modem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great my whole house is wireless and internet tv so if that’s what your looking for it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product fixed the problem of my old modem always dropping the connection. Very fast and very easy to set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a modem, alright. It works. It doesn't not work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I didn't give this a 5 star rating is due to it having only one ethernet port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and very fast connection. Pretty straight forward

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and love being cable free. it was easy to install

    I would recommend this to a friend