Customer Ratings & Reviews

Convenient and will save money on my cable bill since im no longer renting a modem. My only complaint is how slow my internet is now.

I returned this so I have no opinion of it. I’m giving it a 3 star.

Not as fast as my previous Arris SB8200 but haven't had any issues so far. Design-wise it's a bit too tall and I can no longer place it in my media cabinet.

Hard to review this item as we purchased the wrong thing for our internet. I would say the rep did not adivse us correctly. There should be a choice of NA below

Last modem had limits to it from Spectrum, but this one easily provides lightning fast speeds.

I've purchased this one and the Arris model and the heiress is definitely better in every aspect. If you're looking for a router modem phone combination I would lean on the Arris model.

To complicated to set up, after spending a long time with a great costumer service they suggested me to upload an older version for this device because in reality they can figured out the problem why my devices can not connect to it.

Highly rated at Best Buy, but nothing but problems getting it to work with Spectrum, even though they claim this model is compatible. First Spectrum had to recognize and then store the modem's MAC address, and then reboot the system twice over the span of two separate phone calls to them. Even now I must cycle the power on the modem nearly every day. DO NOT BUY THIS IF YOU USE SPECTRUM!!

I purchased this modem to replace my outdated C6300. Modem worked great for 27 days only. This could have just been a bad run but I expect better quality and support from Netgear.

Unfortunately not what i needed so i didnt get to test out potential, it has only 1 lan port and is NOT a dual modem WiFi router. Good if you have mesh network or wifi router on hand

Takes at least 15 minutes to connect to internet after reboot. That is the longest time i have ever had to wait for any router. Even had to return 1 because it wouldnt connect at all. Returned and got the newest Arris modem

Modem helped my family get the full capability of the band with that we pay for.

I think it worked fine - had some connection issues and do not believe it was the modem since we were having service issues. Was it ISP, modem, router, laptop?? This may have been the issue since we ended up replacing it just before the 90 days were up. Customer support was good but the return options were not that great. Basically had to pay $30 to get it shipped first, then could return the old one. Other option was to return the old first, then wait 5-10 business days to get the new one. Plan to check out Google's products next time.

I really like this. I can use it with any internet and it works really great.

great modem for the price 3.1 a must have if you have comcast for internet

Appears to be fine so far, into the approximate month! No issues

I purchased this because the Arris SURFboard was not in stock. I came home and tested the new speed, 1Gbps. The speed was inconsistent. I returned the product and purchased the SURFboard from another Best Buy store the same day. I started getting better speeds and at a more consistent rate immediately. I'll stick with Arris.

This is a great modem and very easy to set up and start using right away.

This may be a great modem however when using it with Xfinity/Comcast. I was continuedly having connection issues. At one-point Comcast connected to it & said the firewall settings needed to be at low not high. I called Netgear for them to tell me since it is only a modem it did not have firewall settings. While it did have some security, I could not adjust it. Comcast recommended ether renting one from them or getting a modem with a firewall that could be customized. Hopefully Best Buy will let me exchange it on a modem with a firewall that can be customized.

I don’t know if this works better than a panaramic or not. All I know is I still needed WiFi extenders added!