Customer Ratings & Reviews

Easy hookup, and xfinity approved modem. Great buy

This modem seems to be working as promised. I would recommend its purchase, as it seems to be getting the job done.

Great Router. No Issues , no problems for 2 years.

Was somewhat hard to set up. It works fine, but I'd get a modem/router combo instead.

I purchased this modem and never worked right - internet kept going on and off for a week - after days of plugging and unplugging and calling service provider - returned it and bought Arris SurfBoard SB8200 - have had it now for 1 month - Not one problem!

Doesn’t seem to cover the whole house like o thought it would .

Not able to connect with internet. The sn number was not able to locate

Over priced for what it is. Worked great for several months and then stopped working randomly.

Came out the box broken. Usually big fan of netgear. Doubtful that I’ll buy another in the future, or not from Best Buy. Return process was a pain.

Due to no customer service after one year without payment leads me to believe it will break after one year. Returned the router for a different brand.

Not sure if it’s the modem or the Comcast upgrade, but the service is a lot worse than before. Internet is poor. WiFi is dropping off. Pretty poor.

I had to return it I got the wrong one I needed a modem and router and this is not the one I needed

About once a month it will disconnect from my router and reconnect ten minutes later

This product has consistently worked, but when paired with my nighthawk router on xfinity internet has only given me 300 mbps internet speed, when I pay for 600 mbps. Netgear seems to have firmware issues that prevent their equipment from working at full capacity, despite being advertised to work at 1 gbps. I could have kept my old modem and had the same speeds, plus setup took over an hour because I had to call xfinity to install it, rather than just plug and play.

Decent cable modem. It tips over easily because of the poor design, but does work with no issues

I give this 3 stars because The box did say this will not work with spectrum internet gig service. But I had to try it anyway.

Had this modem for 3 weeks and it just stopped working today. Of course, 1 week outside of Best Buy’s horrible 15 day return/exchange policy. This modem was not cheap and now I have to buy another one.

This was a replacement modem for one we've had for over 5 years. It has provided less session drops and more device connections.

Although it said it could connect to Spectrum internet, it was not compatible and had to return.

I bought this in error so I’m not sure how well it works or if worth buying. Check other reviews