Customer Ratings & Reviews
- Model:
- CM1000-100NAS
- |
- SKU:
- 10735667
Customer reviews
Rating 4.7 out of 5 stars with 4270 reviews
(4,270 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
net speed not significantly improved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Xfinity deal required me to upgrade to 3.1 but 1000 megs is not available in my area. Not the fault of the product
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Great improvement in speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By installing the new modem the streaming speed was considerably improved
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
I would recommend this to a friendRated 1 out of 5 stars
1 year, 3 days, it Left The Chat
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much more to say than that. I would steer clear of this particular boat anchor. The last Motorola modem I had lasted will over 10 years. This is simply unacceptable.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
not for Spectrum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dissapointed, it says it works with spectrum model cm1000 but it dont.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
So far so good...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Modem seems to be doing very well- internet speed significantly improved.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
I would recommend this to a friendRated 2 out of 5 stars
It was fine for first couple of months.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does the job at first, it was O-K-A-Y. However, after couple of months it started acting weird. Sometimes it does drop the wifi connection, and it won't let the device connect to the wifi. I have to keep resetting it online. Fortunately, just couple of days ago they released a new update and so far it is doing fine.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi ikoy,
You should not need to reset your modem. please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 4 out of 5 stars
Fast modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem is compatible with the X-Finity internet . It works well
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
I would recommend this to a friendRated 3 out of 5 stars
alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its good for the most part but disconnects alot for no reason.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Zakari,
Thank you for your review and feedback. Please check out our troubleshooting resource for connection issues: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Rated 3 out of 5 stars
Modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greta product does not work with spectrum internet
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
I would recommend this to a friendRated 3 out of 5 stars
Netgear review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work with my Spectrum internet even though it said it was compliant.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Yahtzee1,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 5 out of 5 stars
The modem was exactly what we needed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.@Bel Air, MD Drew took his time and knowledge of what I was looking for to be able to use Linksys Roto. The modem was to replace Comcast's Dual Modem. The computers are running faster and much better without Comcast's assisstance.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
I would recommend this to a friendRated 4 out of 5 stars
modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install improved quality & speed of our internet
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
I would recommend this to a friendRated 2 out of 5 stars
It was good when it worked.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it worked it was good. Had to reset it 4 or 5 times a day. I liked that it had an on off button. Returned to store and got an Aris modem that was recommended by sales rep and it works great but does not have on off button, you have to unplug it to reset if needed (have not had to so far). I probably just got a bad one.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Modem only
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked for help and salesman picked this up and said this was all I would needed. I told him it for wireless. I thought it was router and modem combination. Got all the way home to find out it was only a modem.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Work great for 18 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 18 months started to drop internet and had to return for replacement
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Valuable, worthwhile purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've given up on DSL, and now switching to cable, this buy from Best Buy will save us money and has already saved time. We expect it to provide years of service. The people at the RC store knew what would work best.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
I would recommend this to a friendRated 4 out of 5 stars
It's okay (3.5 stars)
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it on sale, but for the price I wish I didn't have to manually reset it as much (every few weeks). It could be my ISP's problem, but my previous modem didn't have to be reset as much as this one.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
I would recommend this to a friendRated 4 out of 5 stars
Great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Would recommend it....................
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
I would recommend this to a friendRated 3 out of 5 stars
It’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok so far but I have to make this 50 characters
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
I would recommend this to a friendRated 3 out of 5 stars
average modem
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modem worked well but was not as easy to deploy as the arris modems
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friend









