Customer Ratings & Reviews
- Model:
- CM1000-100NAS
- |
- SKU:
- 10735667
Customer reviews
Rating 4.7 out of 5 stars with 4270 reviews
(4,270 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Terrible defective product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bricked after a month. It is unusable. NetGear should recall this device.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Modem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would have been great if device was compatible with Hawaiian Telcom modem.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Arthur Eastern
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were have problems consistently. Any since I purchased the monitor I have no problems.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
I would recommend this to a friendRated 5 out of 5 stars
Great speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recomend if you want to give your wifi a boost. Helps alot with the speed
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
I would recommend this to a friendRated 1 out of 5 stars
Died within 2 months.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised when this unit died on me 2 months in. I have other products of theirs which I really like. Their support team is willing to replace it but since it is out of stock at the moment they can not process the return. So, I have to keep calling back to check if it is in stock and when it is they will process the return, not a good customer experience. I am going to buy a different brand and keep this one as a back up.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Docis 3.1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Modem works well only has one Lan port , Modem gets updated pretty regularly .
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
I would recommend this to a friendRated 4 out of 5 stars
Eh so far is Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still in to process of figuring how much I like or dislike this modem. It seems to run good but have had drop issues lately. Could just be my isp.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
I would recommend this to a friendRated 2 out of 5 stars
Bad quality for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could only connect 1 device (computer). Not a wireless router. You are better off buying a cable modem and router combo for the cost.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Great modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem replaced my Comcast gateway modem and it's worth every penny.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My modem has boosted my connection speeds and provided no drop outs.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
I would recommend this to a friendRated 2 out of 5 stars
Stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was working great and stopped. Have tried everything and won’t connect
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi JJ5698,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Decent modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work as advertised. Integrates well with nighthawk router.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
I would recommend this to a friendRated 3 out of 5 stars
Needs gearing up
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job but I still can’t get tone orange light to turn green even after calling support but it still works Also at times have to hit set up after turning TV back on, not sure why. Set up was difficult but it does the job. For all it’s issues the price is too high.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi DeeDee,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
HORRIBLE! DO NOT BUY!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is now my second Netgear router and they have both broke in just over 4 months. Conveniently enough, because YOU HAVE TO PAY HUNDREDS OF DOLLARS TO GET PHONE SUPPORT AFTER 90 days!!! This is by far the worse, aggressive, sales type of phone support I've ever had to deal with. I will never purchase another Netgear product again. I would rather use a dial up internet then use another Netgear product again! You have been warned! They work great until they don't.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Good for comcast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good router for everyday use. I have comcast services.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
I would recommend this to a friendRated 4 out of 5 stars
Great modem for your buck!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed easy now I'm getting faster speeds and less slow speeds (fewer drops)lowest I seen was 60 and before was down to 10
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
I would recommend this to a friendRated 2 out of 5 stars
Slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped speeds to 11 MBPS download. Will be returning
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Nahh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Riddled with proprietary nonsense that prevents you from accurately controlling anything
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product recommended by store staff with Geek Squad, however this was a very expensive solution and turned out to be unnecessary. I returned it
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst Cable Modem ever made
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A piece of junk. It ran for 5 months and then totally died. A total waste of $169.00. I replaced it with a ARRIS cable modem. Don't waste your time or money on this cable modem. Trying to get Netgear to replace it is impossible. Low quality, bad quality control
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi mike,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team