Customer Ratings & Reviews
- Model:
- CM1000-100NAS
- |
- SKU:
- 10735667
Customer reviews
Rating 4.7 out of 5 stars with 4270 reviews
(4,270 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 14 months. Not impressed. I expect an expensive modem to last longer.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Went bad after warranty period
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kept cycling in and out of Wifi for the past year. Thought it was our broadband. Called Cox. They found some things at their hubs and fixed it. Still didn't work
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Should have made my life easier instead NOT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not set up easily -customer service terrible. Should have been an easy set up required hours and had to involve spectrum
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi MOMG,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Multiple defective units
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First unit was defective out of the box. Replacement stopped working after a couple days. Finally returned and went with a different brand.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
BROKEN
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TERRIBLE THIS MODEM DROPS ONCE A DAY DO NOT BUY THIS MODEM BROKE AFTER 2 MONTHS DOES NOT HAVE THE SPEEDS THEY SAY
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi SADSAD,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061156/How-can-I-troubleshoot-my-cable-modem
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
SLOW AF
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SLOW AF Does not allow throughput of the faster MBPS from my Comcast provider.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Owner
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.failed in less then 1 year. Worked fine when working.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Buyer beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. I and spectrum could not get to work.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Another bad product from Netgear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend any of Netgear's inferior products. I have never had any luck with them and end up returning them every time.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Modem
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great of a modem I had to shop for a better modem and ended up with the orbi
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Wrong product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not what the sales associate told me it was. Returned it and got the right router that was needed.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi YoDaddy,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Rated 1 out of 5 stars
Trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with a hefty price and right out of the box was defective. Don't waste your time and money.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Dickler,
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 1 out of 5 stars
GARBAGE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died in barely over a year. Garbage and wasted money. Should have just rented from Cox
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Crappy,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
What a disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for over a month now, I’m not satisfied and disappointed with the outcome..connectivity is minimal not that great
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Night Hawk is a modem without Wi-Fi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy expert said this modem had Wi-FI and it does not. It was returned.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Piece of JUNk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem keeps disconnecting my internet. Confirmed by Comcast tech support that it’s the modem. Will be returning
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept loosing connection and finally dead 13 months old.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
bad modem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to return defective mabe just this one but decided not to go with another same make
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Slow speeds, cuts out multiple times/day, wouldn't
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow speeds, cuts out multiple times/day, wouldn't recommend.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Buyer,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Breaks after 3 weeks. Save your receipt.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke 3 weeks after buying. When it worked it was ok.
This review is from NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem - Black
No, I would not recommend this to a friend