Customer Ratings & Reviews

Had an older Motorola MB modem and needed a faster one with more devices and streaming games. Simple call to Xfinity enabled my faster download speed of 400Mb versus 179Mb on my old modem. Now, i’m Getting the bandwidth i’m paying for.

I followed the directions and everything was up and running in minutes. I really thought i'd have an issue, since the cable tech didn't set anything up. So once he was gone I connected the coax line to the modem and turned it on everything just worked.

If you are tired of paying for a modem rental, and have your own wifi router or don't care about wifi this is the modem for you! It was super easy to setup and works really well. I have not had any issues with it. Definitely recommend!

The nighthawk has been a great edition to my home network. I have a smaller 2 level family home. Easy setup and works will with Comcast/Xfinity network.

Works great finally I’m getting what I’m paying for and more!!! Tip check that all your cables are the same as in how your home is wired!

We needed one badly for our home, once this was installed it's been working great and taking care of all the issues we were experiencing before we owned it. My grandson is happy with it too, he no longer has issues when playing his PlayStation 4.

The product probably works great, but the employee told us the wrong things about it so it didn't work for us and had to return. So knocking off a star for the hassle of being told it did something it didn't and having to drive back ajd forth.

Replaced a surfboard modem. This one has had to cycle, but that might be Comcast too. I have a netgear the last time and it worked for three or four years. But I was worried about the speed with everyone on their 5G phones and tablets and all. But then the wife took the kids and ran off with some married pharmacist. The speed is fine now.

Replaces an old Apple system. Very easy and fast to set up. So far very happy with it.

I got this modem to replace my old Motorla Surfboard. I upgraded my service from Spectrum and it works great! I also bought a Nighthawk XR500 rputer to combo with this modem for blazing speeds. Suuuuuuper happy.

It performs properly. The price is reasonable. A good purchase.

I finally got fed up with resetting my cable company provided modem 1-4 times per day. I bought this one to be prepared for when DOCSIS 3.1 becomes the norm. It has been really fast and I have yet to need to reset it in the month I've owned it. Very pleased.

I am using it on Cox 1gb service. No issues...easy to set up.

I've had problems with installations of modems in the past, so the fact that this one installed easily is a plus! it was more expensive than I wanted to pay, but the extra features helped me decide on this unit rather than a less expensive one.

Needed an up to date cable modem to stay current with my service. Modem checked all the required boxes & more at a reasonable price for it's features.

I was looking into replacing my old Modem with Comcast due to reaching 4-5 years of use. The biggest headache I had with replacing the modem with Comcast was reading the serial number. Save yourself the rental fee and purchase one today.

Excellent replacement for cox cable modem, supports all their internet plans including gigablast without paying $10 per month modem rental. Took less than 10 minutes on the phone with cox technical support to get up and running.

Checked the supported products page on Comcast only to discover the model we had was no longer supported. Bought this one which supports the blast service from Comcast. Now to get a new wifi!!

The NETGEAR - 32 x 8 DOCSIS 3.1 Cable Modem is simple to assembly & set up and to connect. It works good so far. The Best Buy Staff is helpful in providing informative guidance in the selection of the products. Excellent services. Thank you.

Tried an Arris SB8200 first with Cox Gigablast but ended up having nothing but issues with random reboots. I exchanged it for this modem. So far so good, hopefully it will stay that way. I’ve heard similar complaints from other customers.