Customer Ratings & Reviews

I am not a techy. I wanted a modem that would satisfy download and upload speeds for the foreseeable future. I wanted a modem that was already well received from other purchasers. I wanted a fair price and I wanted a modem which had a straightforward setup. The Netgear CM1000 delivers. I am more than satisfied and wholeheartedly recommend it.

There's not much to say... This modem does what it says it will do. Speeds are excellent. Installation is easy. Activation is fairly painless (provided you get a savvy service rep when calling your ISP). Best of all: the lights on the face aren't obscenely bright (a common complaint with a competing modem).

Great speed and connectivity. Ordered for same day pickup in store.

Wow, fast modem. It will handle pretty much anything you need. If you have a static IP address with Sparklight you will need to get one that is wireless but other than that, it's a great buy. Maybe the "Best Buy" ;-)

Solid cable modem. Was able to replace providers modem with this one without fail. Wish the interface was a bit better, especially with what Netgear offers. Also wish there was an additional ethernet port. Overall, it’s a solid investment.

After experiencing a sudden death of my 2-year old modem, I went searching for a stable modem with a good reputation. And I found it! With a number of devices accessing the wireless router, I needed a stable modem to keep everything running. Set up was easy and straight forward. I couldn't be more happy with the performance of this Netgear modem.

Love this modem. It's my second one only reason it replaced the first one was to prove it was the providers issue

I was on the fence on buying this modem to replace an older Motorola as Netgear doesn't have the best rep in technology, but this modem works great. The set up was easy and the throughput is amazing. If you're on the fence about doing DOCSIS 3.0 or spending the money for 3.1, buy the 3.1

Been working well for me for going on 6 years. No complaints

Works great, replaced our old troublesome router that didn’t like the repeater.

It is very useful and you will not regret when you buy it.

I have been dragging my feet for the last year after Comcast kept emailing me my modem was not compatible with speeds I was paying for. After doing a test I notice the modem I had was 4 years old and the fastest speeds I was getting was half of what I paid for. After doing research Comcast and Att plan on rolling out Fiber internet so to purchase a future proof modem made sense since I wont have to do this in 2 years after Comcast drags it feet rolling out fiber internet. Over all the set up was easy and what was nice is if you follow the directions that Netgear gives you don't have to wait on hold with Comcast. Set up too around 8 minutes and after 15 minutes for it to reboot computer I did a speed test and was blown away how fast it was and how outdated my modem was. Might cost a little extra upfront but if you in a area that might be rolling out 3.1 internet over the next 2 to 3 years it would make sense to spend the extra few dollars and future proof you system. Last time I checked to rent a modem router combo that is 3.0 was around 10 bucks. If you trade in your old modem and get 15 percent off this will pay for it self in less then 12 months.

We bought this modem to upgrade the current one. The first one we bought was defective. We returned/exchanged it. The second one works great! Along with it, we purchased Orbi. They work terrific together! Our internet works better than ever. Fast, easy to connect, and powers multiple devices at one time.

I’ve always used net gear routers and they never let me down, paired with my net gear nighthawk Wi-Fi router I’ve never had faster internet speeds then wifi6. I haven’t had any connection issues and the setup process was quick and easy

My cable connection has always been subpar in the SNR and downstream power levels but my Netgear CM1000 was up to the task and delivered a reliable connection day-afer-day. One important behavior to note is that it has plenty of ventilation and runs much cooler than other brands I tried. I have had no issues at all with it and it synchs up fine with 32 downstream and 5 upstream channels along with the ODFM channel to reliably provide my full subscription bandwidth.

So far the unit is working very well, speed on devices is quicker, less interference on televisions with WiFi 7 router. Just be prepared for some issues connecting with cable company.

I've had this modem about a month and haven't had any issues to date. I don't use it to it's full potential but wanted to get it just in case I upgraded my speed. The shipping was extremely fast and setup was very easy. I haven't had any issues with internet cutting out at random times.

Sick and tired of mediocre performance from the Xfinity-supplied ‘high-end’ modem/router, I decided to purchase my own kit. This modem was easily configured on the Xfinity online setup page. Connection is very fast and super stable, I’m even achieving +10% up/download speeds over my contract plan! Very happy with the purchase.

Great DOCSIS 3.1 cable modem. Speeds are good. Looks stylish. Nothing much you can really say as long as it works. The price is a big factor in its value, much cheaper than the surfboard. Doesn't have the 2.5 Gbps capability though.

Purchased this to handle my 1gbps connection. My cable company tried to push a 2 in 1 router on me, so I went and purchased this instead. All my gear is netgear including wifi routera. Works flawlessly. Never drops connection. Not sure if it automatically updates the router to most up to date firmware. Very happy with the product.