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Customer Ratings & Reviews

Model:
CM1000-100NAS
SKU:
12508770
$287.98

Customer reviews

Rating 4.7 out of 5 stars with 4274 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 4,274 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this modem my speeds are way faster then i every got with my old modem. Easy setup and looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best DOCSIS 3.1 Modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best DOCSIS 3.1 modem I bought and reviewed so far. I was looking to upgrade my network due to WFH through the rest of the year. While working with my ISP to find a better internet plan I decided not to pay a ridiculous $15 rental fee for an outdate modem and instead shelled out the money for this one. I have Optimum in NJ and the connection with Netgear products isn't the best and they prefer Arris. I had to return the product due to that limitation but definitely would buy again if I change ISP or Optimum supports more Netgear modems!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I Trust Netgear Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Comcast repair tech here to repair a broken cable on the utility pole. He suggested that I would have better service with a newer cable modem. I looked at the reviews on-line and decided to go with this new Netgear CM1000 cable modem. It was easy to install and only took a few minutes to make the swap. I logged onto the Comcast web page and the rest of the install was automatic. Everything is functional now. I've always had good luck with Netgear products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy install, but Comcast made it difficult. They had issues capturing the mac address. I have always used surfboard so I hope this stands up to the gaming traffic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works right out of the box. No issues at all. Needed it for the 800mb/s internet and I also wanted a little headroom so it was the perfect product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Get it fast baby. Ohh yeah, faster.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best modem ever created, I love it. ALL and I mean ALL of my games run so smooth! Get it so fast, get it faster!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Strong router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Easy setup. Muliple device handled easily with wifi router

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Awesome modem for gigabit internet plans!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup for this modem was a piece of cake and had no issues with my ISP (Suddenlink). Wired in I get my full gigabit of speed. Couldn't ask for more!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for our home networking system needs. It is fast and so far very reliable. No outages or needing a lot of resetting.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better Than Expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to replace an older, but still working, Motorola SB cable modem, as the latest speed tiers from my providers require new modems to get their full speeds. The process of replacing the modem was easy, as I just had to call my ISP and give them the relevant numbers off the back of the modem so they knew about the device and could activate their service. I pay for a 200 Mbps download cable service, and this modem actually gives me anywhere between 230-240 Mbps depending on time of day and testing site, so it gets the full 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very Fast Modem, fails often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem when it works. Mine started dropping connections and loosing internet connection after 3 weeks. Called the Comcast guys, the came checked the signals. Every thing looked good. He said the modem went bad. Called Netgear and they sent replacement after 3 hours on the phone with their techie; luckily I had purchased for $29.99 a 2 year warranty. I have gigabit internet and this modem gave me 945 mbps that’s the fastest. I had tried a Motorola mb8600, did not go above 700mbps. In the mean time I got an Arris SB8600 this is a rock solid modem not as fast as the Netgear CM 1000, but gave me a max of 860 mbps. To mention I have Netgear Nighthawk ad7200 router or Also known as R9000, which is awesome, gives upto 600 mbps on the 5ghz WiFi no matter which modem I used so I am sticking to Arris SB8600 for now. If you want the fastest modem for gigabit speeds then go for this, but make sure you buy the extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Motorola MB-8600 modem from Best Buy and it was fast and seemed to work great at first. Then, over the first 24 hours it dropped my internet connection (Comcast) four or five times. Returned it and bought this Netgear CM-1000. Just as fast and has not dropped the connection once yet in 2-1/2 days. The Best Buy website does not give me an opportunity to submit a review for the Motorola MB-8600, presumably because I returned it. This is a questionable practice, because it prevents negative reviews from customers who are sufficiently dissatisfied to return a product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Modem!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install, fast and no issues. Netgear is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Speed

    Rated 5 out of 5 stars

    Fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older arris sb6141. Increased speed by at least 20-30mb/s. Need to activate with ISP to work and make sure there weren't any filters installed in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Very fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Fast with 3.0 compatible systems and ready to go when 3.1 comes to our area. Especially like the extra ports

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up, has all the features I need, and ready for the future as it is a 3.1 modem that works great with my gigabit subscription. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Why rent the cable companies modem?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade my modem to enhance internet speed to 1G. My current router was superior to the modem/router combo offered by Cox Cable. Purchased the Netgear since it was the only real choice I had on the shelf at the local Best Buy (did not want to wait for delivery). I've had good luck with Netgear in the past but it's always nice to have a choice. So far, no problems and works great. Internet speed is pushing the maximum that can be delivered to my location without fiber being run. I would recommend this modem over the rental of items from cable company. It is better quality and more reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up, instant lag free internet, i already have a Netgear nighthawk router getting this was a no brainer

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had my modem for about a month, so I can't give it a full 5 stars. However, setup was easy, and I look forward to getting the Netgear router to see how they both work together. For now it works well with my current router. My speeds are actually faster!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and due to ongoing issues with my ISP's modem constantly dropping my connection to work I decided to buy my own modem. I already have Netgear's RAX80 router and like their products. This seemed to be a good match up and I have not been disappointed. I have gone from multiple lost connections or interruptions per week to rarely now (unless they have a major outage). Running a ping test I can see the packet loss but with this modem the connection never drops whereas with the ISP provided modem it was a given. I am highly satisfied with this device.

    I would recommend this to a friend