Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
CM1000-100NAS
SKU:
12508770
$249.85

Customer reviews

Rating 4.7 out of 5 stars with 4281 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the product's impressive speed, strong performance, and overall ease of use, including its simple setup and seamless connection. They also appreciate its compatibility, DOCSIS 3.1 support, and affordable price, noting that it operates without lag and stays cool. However, customers are negative about the limited number of ethernet ports and, for some, the signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 4,281 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to set up and cut the ties from cable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO glad I bought this. Nighthawk was simple plug and play. You need to call your cable company to give them the IP address but after that- I FINALLY was up to the 400+ MB/PS download speeds I was paying for. Also great to have a significant range increase. No more dead spots and no slow cable company rental each month! Simply incredible product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    It works!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Download and upload speeds are fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to setup, was up and running in 15 minutes. Very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good price and reliable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty simple and straight forward, just bought it since i have a good router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Net gear is a great device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem. Easy set up. Performance is great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Dependable and fast

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is dependable and fast. Couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To take full advantage of this modem, you'll need to subscribe to gigabit service from your ISP. However, it works well with the other tiers of service speed. You will also need a fast router for the best speeds to and from your devices, otherwise you're still limited to the max speed your router can provide. I have the Netgear R8900 and it works really well with this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great cable modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast cable modem. Easy installation and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent for Comcast internet

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so that I wouldn't have to pay the monthly rental fee for a Comcast cable modem. Did some research and found this had the best ratings and had a price point I was comfortable with. I have been highly satisfied with the results so far. I've had no technical issues, internet is super fast and sends it right on to my router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy setup and really seemed to speed up all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the Trick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to 1 Gbps service from Xfinity and needed to upgrade to a DOCSIS 3.1 modem. Setup was easy and I was up and running (without the need for an Xfinity tech!) in less than 5 minutes. I also like the physical profile of this unit, especially compared to the ARRIS/Motorola units and their white case/blinding status lights. This one makes its presence known much less.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Super fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router - extremely fast and reliable have not had any downtime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem for the $$$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to get a new modem as our previous one was getting outdated so went on Xfinity's website and saw this one as compatible. Main reason we got this is that this has the 3.1 DOCSIS capability so once that is available in my area I will already have the modem to do it and not have to upgrade again. Right away we noticed an improvement in our internet services.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Decent if you can utilize speeds.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tech if you can utilize its max speeds. Setup is easy and straightforward. Wasnt hitting max speeds with Xfinity at 1gb+ so there seems to be a throttle of some kind. Not sure how to explain it though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome modem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is very fast and provides very reliable speeds. Easy setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speeds and reliable connection. worth the investment and it is future proof

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem of the future

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem is the Modem of the future. Speed and connectivity is at its best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value /speed great. Consumer friendly. Easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Freedom from Cable Comany

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good!! This was easy to install and along with the companion router is saving me from paying Comcast each month for their tower unit, which combines a router and modem. I have also found that the system is giving me better coverage around the house than I was getting before, so I am quite pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to replace my NEW Comcast rental gateway which was junk and required daily reboots and weekly tech support OUT OF THE BOX. I first purchased the Netgear Orbi satellite router. The Netgear CM1000 was advertised to work the best with Orbi. I was not disappointed! I now enjoy great internet service which is fast and uninterrupted. Great investment with the service protection.

    I would recommend this to a friend