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Customer Ratings & Reviews

Model:
CM1000-100NAS
SKU:
12508770
$249.85

Customer reviews

Rating 4.7 out of 5 stars with 4281 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the product's impressive speed, strong performance, and overall ease of use, including its simple setup and seamless connection. They also appreciate its compatibility, DOCSIS 3.1 support, and affordable price, noting that it operates without lag and stays cool. However, customers are negative about the limited number of ethernet ports and, for some, the signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 4,281 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent modem.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed. Easy to set up. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Extreme upgrade; helpful Netgear support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is FAST. I upgraded from a combined Modem/Router to this modem and a Netgear Nighthawk router as I was noticing lag and issues. The new combo has been going for about 2 weeks now and is blazing fast. I was having some trouble with the ISP with install and called Netgear and they got it all working well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Modem rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ummm it’s fast and easy to setup and manipulate Really great unit

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router as an upgrade from my DOCSIS 3.0 modem and it has worked great. Great speed, does not reset at all. One of the reasons I chose to upgrade was because my previous modem would reset at least once or twice a day. I have had no issues with this new modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    easy to install, seems ready for future

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of now, the speeds available in our area are less then this modem is capable of. We have been told in the near future we will have this option. With our previous modem being 13 years old, when I upgraded, opted to be as future proof as I could be at the time. Bit more expensive, but this method has proven to be cheaper over time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cox Gigablast was finally offered in my neighborhood so I jumped at the chance. However, I needed a new modem to handle it (I never rent modems). Came home, set it up in a snap (nothing to do but hook up the 3 cables (net in, net out and power). Called Cox and gave them the MAC address so they could talk to it and I was good to go. Just blazing along ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Connection Thus Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t speak for the longevity of this product because I’ve only had it up and running for about a week, but so far between this modem and getting a decent router, my internet works like a dream. Super fast and I haven’t had any interruptions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No Brainer Part II

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just reviewed a router....same here. I needed setup help but that wasn't too hard for the geek squad. Got it up and running, connected to all my devices easily (combined with the router setup of course)...way less painful than I expected and am saving $13 a month by NOT renting the modem router from my provider. It'll pay for itself in a few months

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Waaaay more than I expected, #LoveIt!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got my own place I wanted a fast internet connection and the folks at Comcast have made me really happy.... but of course I didn't wanna have a monthly payment for equipment I didn't want... me being a tech guy I like the finer things in life. The performance on this modem is just or more than I wanted, based on its technology built in.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great modem so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this modem for a few weeks now and it does its job and works perfectly. No problems thus far. Had to buy a modem that was compatible with Xfinity’s service (as my husband and I had no intention to use Xfinity’s modem due to how costly it would be to rent theirs over time) and this one definitely works well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth every penny! Super fast speeds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy the BestBuy associate helped me decide on this modem. This thing has taken my speeds from 10mbps to an average of 80-90mbps (we pay for 75mbps service)! No more buffering from our streaming devices. We added the Orbi Home Wi-Fi System as well. It was a big investment but has been so worth it! Even my wife approved..(she was sick of Netflix buffering all the time)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Worked fine for 250Meg Xfinity service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to provision. Fast and an easy to access User interface

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent performance, easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to get the max speeds my ISP provided in a recent upgrade of my service. My old modem is fine but could not take advantage of faster speeds (beyond 250). This new router instantly took advantage of my ISP upgrade and went beyond 600. If your modem is not able to give you the speed your ISP promised, it might be time to upgrade to this.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works with Comcast new speeds. Easy system integration

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this modem to this modem because of the DOCSIS 3.1. It gives me much better speed on the internet. My system speed is supposed to be 150 Mbps. I was only getting about half of that with my old modem. With this new modem I am getting full speed or even a little better. It was very easy to connect although I did have to call my provider to finalize if.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome, no hassle modem with great speed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to replace my previous DOCSIS 2.0 modem. Wow, this modem is so much faster. It's located in my Garage and subject to warmer and colder temperatures then inside my house. I haven't had any problems but I do occasionally reboot the modem, switches, and access points every couple of months as a best practice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was as described. Works very fast and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Fast Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my old cable router after my internet provider upgraded me to 1GB service. I have tripled the speed of my previous cable router. I did have to call my service provider to connect, but it was easy one I got a service representative. Very happy with this cable router. Should last me for a few years.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works as advertised - but had to call to activate

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a modem - does what it should. Had to have a Spectrum technician assist with the setup as the automatic activation site says this modem is not supported. (It is supported). Other than that small hiccup for setup I get over the listed 400Mbps download/20Mbps upload speed from my Spectrum service.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I switched to Xfinity as they said I should have a 3.1 modem to maximize my internet. I occasionally had issues with my old unit but this one works well and didn’t want to pay Xfinity a monthly fee to rent theirs when I could buy one for less than 2 years of paying the equipment rental fee. Overall my internet works better but didn’t have a bunch of issues with the 6 year old prior model I had. Just wished upgrading was a little cheaper.

    I would recommend this to a friend