Customer Ratings & Reviews

My previous Cable Modem, not a Netgear had intermittent problems that I thought was normal. Since I replaced the former with the Netgear my connectivity problems have been solved. The performance is exceptional as all of my WiFi connections have improved exponentially. Very happy with this product.

This modem was paired with a Nighthawk X6 router and made a night and day difference from my old service providers modem. Worth the $150 all day, because it pays for itself in less than a year. This modem is worth not having to pay equipment fee's on your service providers bill every month.

Had to replace our other modem when we upgraded our internet and this one did the job! No issues. Easy setup. Connection is as good as the service it’s on, so… meh. But that’s not the router’s fault. Happy with the purchase!

Lightning fast modem for xfinity cable internet. No interruptions with my internet

Easy to set up and extremely fast. Would definitely recommend.

Once we got it set up, it has run seamlessly in the background. Normally we'd call our tech savvy friend to help, but in the age of COVID-19 we had to do it ourselves. Luckily you can call NETGEAR 24 hrs a day and they are extremely helpful, especially if you're tech beginners like us!

Worked Perfectly. Gave me fast speeds and connection

I have Comcast, and had noticed that my old modem was on its last leg, so I decided to future proof my home network. i called Comcast, gave them some info on the modem, and they had me up and running in about 10-15 minutes (after I had a live person on the phone). I can say the speed on this is better than my old DOCSIS 3.0 so far.

Less than two months in . It has been very fast and reliable for me . Currently only I have been using the internet .

Great cable modem! Very fast. Make sure to check if your internet provider is compatible w/ the modem you purchase. It will save you a return trip to exchange it (like I had to do). Best Buy associate was helpful.

This replaced a modem that was perhaps 5+ YO and finally quit. A Best Buy employee was quite helpful in steering us toward this unit. Much faster (of course) appears to be of very good quality. Well worth considering if you're in need of a cable modem

Very easy setup and I'm getting some amazing speeds from it.

Replaced my Arris Surfboard modem because it decided to start disconnecting me from the internet frequently. This one works well. I am writing this because I want the 25 Best Buy points that are offered for my review.

Great modem. Easy to use best modem you can get right now.

Easy to set up. Works good It improved my internet

Purchased because I was having xfinity internet installed and this modem was on the comparability list. Not only did i get it at a super discounted price on bestbuy but it was cheaper than its preceding model. Highly recommended, especially paired with the EERO Mesh wifi system.

Great product and easy to install. Techs at Best Buy were so helpful in helping me get the correct product for my needs. Thank you.

Good, east to install, but drops internet frequently. I have company, and even with their previous sanctioned Motorola I would lose internet, but not as frequently, almost daily now. But this unit is indeed faster and maybe that's the price you pay. Also I like the handy reset button since I have CTO vise it so much. Other units made you unplug and wait 20 seconds or longer. Construction is solid and I like the subdued dashboard lights which are less distracting than those bright blinking leds.

I always read the negative reviews for problems. That's why I'm rating this 3 stars. It really should be a 4 star. I connected a laptop directly to the modem to get it configured by Xfinity. After that, I connected my Netgear mesh router to the modem, but the router can't connect to the internet. I had to call Netgear support. They walked me through a long sequence of various on/off and connections of cable and ethernet. After that, everything works fine. I'm getting fantastic speed. It's possible that the problem is with Xfinity, but I doubt it. I just think that Netgear equipment should plug and play. It was a very frustrating few hours.

Shortly before installing my NETGEAR - 32 x 8 DOCSIS 3.1 Cable Modem my old modem download speed triple test results averaged 19 to 25 megs per. Immediately after installing the NETGEAR - 32 x 8 DOCSIS 3.1 Cable Modem my download speeds jump to 80 to 95 megs in a triple test! What an improvement!! EXCELLENT MODEM!