4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4281 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's impressive speed and performance, along with its ease of use and straightforward setup. They also appreciate its compatibility, affordable price, and seamless connection, noting a lack of lag and overheating issues. However, some users have expressed concerns regarding the limited number of Ethernet ports. A few customers also reported that the signal strength was not always optimal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 4,281 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    perfect

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allowed me to achieve my 1gbs speeds for my internet. reliable

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This netgear docsis 3.1 works great.very satisfied with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading to DOCSIS 3.1 allowed me to get GBit speed service now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed update my modem faster modem This was well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Decent modem

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a Modem . What else is there to say . Works great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Modem and Wi-Fi dual network

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon after purchasing this item it worked pretty quickly

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace an older modem to get 400mbps with xfinity. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It's fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for less than 30 days, but paired with Xfinity internet and it is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy setup, and works reliably

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this cable modem for about 3 months and it has worked great for us.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast! Works great with xfinity service. Great upgrade without rental

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Fast!! Fast!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product. I used to have drop signal at my house. Not anymore

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet ports

    Rated 1 out of 5 stars

    Keeps losing synchronization with Comcast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this item from Amazon, self activation with Comcast didn't go smoothly at all. Had to leave it installed for about 15 minutes before the modem was visible to comcast. I suspect there was a firmware update or some provisioning that happened. It worked great for two days, then I started losing synchronization with the ISP. Rebooted the system from the web administration page, still couldn't synchronize with the ISP. By physically unplugging it and plugging it back in, it connected and synchronized. The modem would work for a few hours and then lose synchronization. After about 3 loss of synchronization, I suspected it was a bad modem, I went to Best Buy and picked up another CM1000, activated with Comcast. After a few hours the same thing started to happen. I was frustrated enough to go back to best buy and pick up a CM600 and the CM600 has been working great with no issues. I did not have any issues with the cable line before upgrading to the CM1000, I had an Arris SB6190 and never had any synchronization issues, and the CM600 does not have any issues either, so I am sure it is something wrong with the modem. I called comcast while connected and they said the signals look fine on the line, I then called netgear support and they were not helpful at all. Also, I was on the latest firmware version.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works fine with gigabit internet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works fine with gigabit internet. I average over 900mbps on Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome modem. I have had no connection issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great way to get gigabit speeds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have comcast and got this for my gigabit internet. Works great, expensive but no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modern highly recommended. Netgear has always been great to me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gigabit router

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router for gigabit speeds! Approved by Xfinity/Comcast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got gigablast at our home and this helps it work great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem..works with Xfinity gigabit speed..way better than renting theirs

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works as expected

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my pfSense box and comcast cable.

    I would recommend this to a friend