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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4281 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's impressive speed and performance, along with its ease of use and straightforward setup. They also appreciate its compatibility, affordable price, and seamless connection, noting a lack of lag and overheating issues. However, some users have expressed concerns regarding the limited number of Ethernet ports. A few customers also reported that the signal strength was not always optimal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 4,281 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    More speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Download and upload speed are greater that what I pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get gig sad speed when directly connected only.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great super speed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is super fast. If your looking for speed it's here.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other modem went out, this is a replacement it works great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what is advertised. Good Buy!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and Furious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast modem, and I'm holding xfinity to task, to deliver the speed.

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet ports

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modern about time my old one got replaced Frequently got frozen So far this new one is working just fine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Looks good. Works very well. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem, works well with Comcast. Stays connected.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Gigabit Internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased Gigabit internet through Xfinity​ and so far this modem has provided those speeds to my home PC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, works great...no issues ...waiting for gigablast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a great addition to our home wifi. After who knows how many years of paying a minthly equipment fee we decided to buy our own equipment. At the end of the day do yourself a favor and buy your own equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It all around a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use not hard to setup I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best internet decision I’ve made

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this router. Was renting one from xfinity but decided that owning my own would be better! Definitely made the right choice choosing this one!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy and reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal. Set up to handle upgrades. Easy set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Per comcast new requirement, you need a Doscis 3.1 modem to have their 1 gigabit service (even if the modem says can support gigabit speeds, like the SB 6190, if its not Doscics 3.1, IT WILL NOT WORK WITH COMCAST). So I had to get this one. It worked fine, however I wasn't getting the speeds, I was maxing out at 400mbps, contacted comcast they reprovisioned and nothing, same. I don't know if it was defective or some incompatibility there. I had to exchange it for an Arris SB8200 and that one worked fine. YMMV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is working very well and never lost the connection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play. I like it. Very easy to use........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save in the Long run

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to not be ripped off or bogged down by Xfinity’s equipment. I’m glad the sales rep Jason A. recommended this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and a workhorse.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought so I wasn't paying a joke of a monthly rental fee from the cable company. For using with a Gigabit Ethernet connection and it works great, typically have a dozen and a half devices continuously connected in my home network and works great in conjunction with my Netgear Nighthawk wireless router.

    I would recommend this to a friend