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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4281 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's impressive speed and performance, along with its ease of use and straightforward setup. They also appreciate its compatibility, affordable price, and seamless connection, noting a lack of lag and overheating issues. However, some users have expressed concerns regarding the limited number of Ethernet ports. A few customers also reported that the signal strength was not always optimal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 4,281 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Netgear modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised , easy set up and no issues so far . Wifi is much faster niw.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use and hook up. I had no problem using it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem and would buy again haven't had any problems

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet ports

    Rated 1 out of 5 stars

    The last straw

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I was reviewing just the modem's performance, I would rate this 5 stars. It functioned as expected for the first few months, but I started running into issues that caused the modem to crash up to 6 times a day. I wasn't sure what the issue was so I phoned my ISP and then Netgear support after confirming it was something to do with the hardware. Netgear REFUSED to help me unless I subscribed to their $90 support plan. This would be fine if I was a business in need of 24/7 support, but that's not the case. The caller attempted to sell me this subscription plan 4 times before admitting they couldn't help me. This is the last time I will ever buy a Netgear product. Ended up buying a modem from my ISP to replace it less than a year after I bought it, and replaced my Netgear router as well (spoiler alert: they pretty much bricked the router with a buggy firmware update).

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi TheSenate,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router

      Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
      Thank you.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to set up and so far works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked when Xfinity's didn't

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 1gb internet through Comcast and the modem they gave us wasnt working so they replaced it. It worked for a bit then we got a new computer and it stopped working so they replaced it again. It kept resetting every time we turned on a computer, tablet, or anything connected to it. So I had enough and bought a Netgear modem/router and it was been working great ever since. Comcast uses an Arris modem so I would avoid them them.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Super fast speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combined with the eero has been nothing short of fantastic!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must in this new normal post pandemic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a 4 year old modem that was starting to show it's years. Went from 24x8 to this 32x8 lanes router and this is a night and day improvement. This is also a future proof since speeds tend to get better with the time a lot faster now. You won't regret upgrading to this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Cable modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had another brand white cable modem and it had consistent intermittent disconnects. Since buying the Netgear i have had no connection problems and my speeds are closer to my plan speeds. I have up to 20 devices running through the wifi and this cable has performed very well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the dough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxed, connected, and setup it was easy! No issues

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old Motorola, my internet speeds increase

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need for my new Gigbit network. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The netgear modem was extremely easy to set up and use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug AND PLAY!i so easy. Works great!!! HIGHLY recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Sparklight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this, along with WiFi 6 mesh components, to take back control of my home network. This was a simple and quick replacement for the Arris I was renting from Sparklight. Do this for yourself and save a few bucks each month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem along with the net geat nighthawk router make a great connection for house with multiple devices

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very nice, fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice modem, made my internet quick and stable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More expensive than my last netgear---but worth the $$.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    EXCELLENT HIGH SPEEDS ACHIEVED!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR DOES IT AGAIN, THIS SYSTEM WORKS FANTASTIC!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem, but not cheap. Does what it says and easy set up.

    I would recommend this to a friend