Customer Ratings & Reviews

Works as advertised, easy to setup, works great. If only our provider could get thier $#%# together.

Great modem that does for work gigabit connectivity. But it only worked for one year then it randomly stopped working. I would advise getting BestBuy's protection plan so they can replace it once it stops working after a year. Either that or pay Netgear $50 for them to help you troubleshoot the thing.

Bought to replace my hitron from my cable provider. I am so glad I replaced my old cable router with this one. I have had no drops in service and I have an open NAT for gaming as well for the first time ever. I would highly recommend!!

Xfinity was a pain since I found out the hard way that you need to visit the store to actually get the data stream enabled. The Xfinity website kept saying no MODEM was found even though the Netgear web server / page said it was connected. This certainly isn't Netgear's fault. It's been running now for about three weeks without any problems and has survived one major storm so far.

The modem I replaced was still functioning when I upgraded to the Netgear Nighthawk modem. Unfortunately, the Nighthawk failed in less than 10 months. The Netgear support for the warranty was a difficult process, but after HOURS of online chat followed by a required phone call - I was able to eventually get a replacement device. Given my experience, I won't be purchasing any Netgear products in the future. If you do choose a Netgear product at Best Buy - I highly recommend you get the additional product warranty they offer. My next modem purchase will go back to the ARRIS brand which lasted over five years and was only retired due to the need for increased speed. I don't feel like I can rely on the Netgear brand and the process for support/warranty service is so difficult I suspect most people just purchase a new modem. I went to a local Xfinity store and was able to get a rental modem until the replacement arrives from Netgear. I have no idea when the warranty replacement will arrive so having the Xfinity backup is a must.

I don't have any complaints so far; it works well.

I would have given this a 5 star but I also bought a nighthawk router and they have issues with the QoS it actually throttled down my laptop even when I set it to high priority.....

In an effort to cut cable costs, we bought this to replace Xfinity's box. Setting it up was easy but had to be coordinated with Xfinity. We didn't end up keeping it long though because Xfinity ended up offering us a great deal with their XFI plan and I ended up returning this after all.

Researched around online. Speed is faster love it.

Currently using this for Mediacom's 1gbps internet service. Their modem dropped the connection about every twenty minutes, this modem has yet to do that even a single time; even when their line works like crap and has 60db of noise on it, this thing maintains the connection. Worth the money, period.

Easy to hook up; it works well. The internet runs more smoothly and faster since I started using it.

Keeps my games running pretty smooth. I rarely lag.

The modem does exactly what I need it to do and was cheaper than renting from the cable company.

Great product was very easy to setup and start streaming

For beginning to use this is easy and recommended to everyone for the price

I had a spotty internet connection with my previous modem. Installed this, went online with Spectrum and was up and running in about 20 minutes. Internet connection is so much better it's unbelievable, no more watching the spinning circle of a slow connection.

Plug n do it. #JustDoIt It works, gives the speed as advertised.

I bought this to replace an older modem to use with Xfinity. The self activation process with Xfinity went smoothly. I had a little trouble getting my router to recognize the modem, which ended up requiring a "reset to defaults" on the router. It's been running well since.

NETGEAR - CM1000 Ultra-High Speed cable modem keeps us all connected. Rarely do we lose connections.

Works well, xfinity keeps showing there are issues with the modem, however service works just fine