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Customer Ratings & Reviews

Your price for this item is $188.99
The comparable value price is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 4252 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk DOCSIS 3.1 Cable Modem, highlighting its speed and overall performance. Users appreciate its ease of use and simple setup, as well as its compatibility with services like Xfinity. Some customers have noted minor concerns regarding signal strength and the number of ethernet ports, but overall, the modem is well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 4,252 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast modem, simple setup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, simple setup. Very fast connection. I highly recommend this modem! (Stay away from Motorola!)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I’m happy.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent substitute for the XFinity money grab. I’m no sucker for their nickel and dime rental. Excellent performance and price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast and reliable with Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if it was worth buying a modem or keeping my rented one from Comcast. OMG IT IS SO WORTH IT! My internet is way more reliable and now that Comcast is DOCSIS 3.1 we are at top speed. I live it a 1,900 sq ft 2 story home and this modem works great in every corner of the house and in the backyard,

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Grant product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This truly deserves the highest praise. It's something I believe others would find incredibly beneficial. I encourage everyone to explore this remarkable option. The value it offers is truly exceptional. I am confident you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast and reliable Docsys 3.1 modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to go along with gigabit internet service. I was not disappointed at all in months I have had it so far. I think I have restarted it one time in that period and the thing is still working strong. I would recommend this to anyone with top tier internet looking to avoid a month hardware fee.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Yup yup

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10x better than that crap the internet company is gonna try and charge you monthly fees for. Spend the money, have your own. It paid for itself in the 1st year of having it from not having to pay the fees from the internet company. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Speed

    Rated 5 out of 5 stars

    Very fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement that worked with Comcast internet to save me the monthly rental fee. This product is capable of speeds beyond my internet package. It’s blazing fast! Works better than the rental product, plus it’s pays for itself in a year. It will be a relavent product for at least five more years.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked out great with out be over priced. I upgraded to this model to help maximize my high speed internet. I’m pay for and upgraded internet service and the old Netgear not capable of giving me the best high speed internet experience.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Modem for exceptional Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement Modem and Tech recommended this unit after I answered her questions. This unit has worked exceptionally fast and keeps up with 16 devices without a reduction in download speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Delivers on speed, easy to install!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an upgrade to our old modem that was getting in the way of us receiving the maximum upload/download speeds of the internet service we switched to. This modem allowed us to accomplish that. It was quick to install and works well with our service on WOW.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Let there be Internet!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, connectivity and easy to set up. Much needed! It’s worth getting a quality product. Appreciate the reviews of others.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and connect all my devices. Speed is as fast as my provider supply's.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris to the rescue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pass time to replace my modem. I was so happy to find arris would be my router and modem. It was so easy to install. The app online was so helpful with the installation. It is running so much faster. It’s a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Ethernet ports

    Rated 5 out of 5 stars

    Great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded to 1Gbps internet; makes a HUGE difference, and this modem I haven't had to restart even once since the change took place, and that was over a month ago. Very fast. The only thing I would have liked to see is more Ethernet ports, but I run a separate router to it, so that works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. Reliable. Does the job for 1 gig internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and excellent product. Easy to set up. Been purchasing NETGEAR products for years and greatly appreciate their workability, capability, and pricing. Recommend Best Buy and NETGEAR.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great quality and performance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace outdated modem. Easy installation and reliable performance. Very happy with the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Good solid modem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistently getting 980mbit+ Down and 55mbps up with this modem on xfinity, using ubiquity edge router ER-x router (had to enable he offloading to support gigabit wan) and ubiquiti access points Modem has been rock solid for 7 months now

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    The best and most reliable modem we’ve had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having purchased a condo, second home, on the East Coast to be near grandkids we needed a complete new set up and our provider suggested we talk to BestBuy and we are more than pleased with the Netgear 32. It is better, faster and more reliable over all previously owned units.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Netgear modem works flawlessly with Sparkligh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for one that was struck by lightning. Went just a modem this time and a separate mesh system. Nice setup, works, excellent, so much better than the modem/router combo we had before.

    I would recommend this to a friend
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