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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4281 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the product's impressive speed, strong performance, and overall ease of use, including its simple setup and seamless connection. They also appreciate its compatibility, DOCSIS 3.1 support, and affordable price, noting that it operates without lag and stays cool. However, customers are negative about the limited number of ethernet ports and, for some, the signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 4,281 reviews
  • Rated 5 out of 5 stars

    better than internet service modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I wouldn't have to pay my internet company an additional rental fee for their modem. Honestly this one gives off better service than the other the one I had.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to handle the speed we need. No problems installing it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boosted up my MBPS from comcast. No dropped signal. Just a little expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was a great modem before it stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem worked great from November 2018 - September 2021, then it just stopped working. It intermittently goes in and out and drops connections, sometimes it takes up to an hour to get internet again. No problems with ISP or outages. No problems with router. Everything else is fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have your own modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made the jump to bypass the combined systems the cable/internet company provides. We purchased this modem to go with the new Orbi Router and Satellite system. It works great. We love having wifi throughout the house, even in the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to work adequately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to by new modem since my ISP talked me into getting more speed. They didn't bother to tell me that my current modem, which was less than a year old was not compatible. This modem corrected the problem I was having. Guess who the ISP was!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually own this router and the Arris modem. They are both comparable and I haven't noticed a significant performance difference. The Arris modem has a smaller form factor, which I like better, but this modem seems to boot up and restart a little quicker when needed. Only problems I have had with either modem so far have been on the ISP's end... That's a whole different story.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi connection vastly improved from using our providers equipment

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good gigabit router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After upgrading to gigabit, needed to buy a good router. This is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing!!! Makes my gaming experience top notch, even when a lot of things are connected to the wifi!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    works as advertized

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much to say other than it works good with no trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing modem/router combo from Cox with this and a Netgear router works so much better. Even the Cox representative in the store commented on how good the modem was when we returned the Cox equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to install and has functioned well since it was purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Great once set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 5 star. However this was very hard to get connected to my ISP, Comcast. I called them twice and was told both times that they needed to do a service call to get it connected. I am very tech savvy and that was not the case. Once I finally got the modem connected my Speed was fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    On the fence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not super impressed, the speed isn’t as good as the modem I received from Comcast however my internet doesn’t go in and out anymore. Kids complain more about the internet than they did with the last modem and routers. Debating on returning.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Jess,

      Thank you for your feedback. . If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product.....but could have better troubleshooting features! I have intermittent internet speed issues......Netgear says it is Comcast......Comcast says its Netgear. I need a way to monitor the input speeds and output speeds to determine who is responsible for the speed issue. That would make this product far superior than any other!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far! Solid performance. highly rated.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a connected family of 4, this modem operates pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No longer lease from cable companies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal home WIFI system. I no longer lease my internet equipment from the cable companies. I have purchased my own internet router, and now simply pay $40.00 for my home internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. I had an older model and I loved it. This netgear modem also awesome.

    I would recommend this to a friend