Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4281 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the product's impressive speed, strong performance, and overall ease of use, including its simple setup and seamless connection. They also appreciate its compatibility, DOCSIS 3.1 support, and affordable price, noting that it operates without lag and stays cool. However, customers are negative about the limited number of ethernet ports and, for some, the signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 4,281 reviews
  • Rated 4 out of 5 stars

    future proofed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runs docsis 3.0 and 3.1- made sure my system was future-proofed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth the value.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but that extra money does go somewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    straightforward cable modem

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Hardest part was getting xfinity to reconnect to the new modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NETGEAR - CM1000

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR - CM1000 DOCSS 3.1 modem, Works well and is future proof

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance, plus no more rental fee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect with Comcast Xfinity 1 Gig service, i have a few outside cameras, smart lock, tv's, alot of streaming and one of my sons is a gamer and the connection is very very good, plus no more rental fees

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well preforming modem absolutely no problems as of yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing router

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router works absolutely amazing I have a absolutely no network drop in my house and is able to handle the gig of fiber optics without any issue at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug and go

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially had problems getting the modem to work with my cox setup. I had cable issues and support from cox wasn’t the greatest. Once it was hooked up correctly, the modem has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old modem and router were pushing 10 years old and became very unreliable. This modem paired with the Gryphon router have been working great in our 3k/SF house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster then the cable companies

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before picking my cable company I went and talked to the salesman at Best Buy. They explained the differences between the companies and this one. Glad I purchased it. Very satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem for the future

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two reasons for purchasing the Netgear CM 1000. I wanted our own equipment. Second I wanted a Docsis 3.1 that is IPv6 address compatible. Now that Time Warner Cable is now Spectrum. San Antonio CUSTOMERS can be treated to true 21st century advancement with the IPv6 address system. Let SPECTRUM know ALL customers should be given an IPv6 address.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize we were paying $10 to Comcast for their modem. Once I realized? We got this modem and it works just fine. I don’t know if it made any difference since we increased our speed to 150 mbps at th same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good for its purpose. No issues. Note-Unplugging the device for a hard reset switches the power button to the off position automatically. Be sure to press the power button after it’s plugged back in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great slimline product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great slimline product easy to set up and get installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RIPPING FAST WIFI

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old one with this. Fixed my wifi connectivity problem with my TV. RIPPING FAST WIFI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Reception!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very stylish and powerful modem that surely will please! We hooked this cable modem up in our home and it offers great coverage and powerful reception. Haven't had any issues and the downloads are pretty quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gaming experience has improved ever since i got this modem. No complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as advertised, expands net to entire home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had older modem that was too old to connect well with new wifi router. Needed upgrade. Now hi speed wi fi reaches entire home. Plug and play, once cable company was told new address, simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good it just doesn’t include a wifi router with it

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet ports

    Rated 3 out of 5 stars

    Eh

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it and kept my surfboard 8200.thought this would work better with my netgear router but ran into issue after issue, all fixable, but I didn't feel it was worth it when I had a perfectly good one already

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Regas74,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
      Thank you