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Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4243 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the speed and performance of the Nighthawk DOCSIS 3.1 Cable Modem, as well as its ease of use and setup. Compatibility and DOCSIS 3.1 were also appreciated by some users. Some customers mentioned experiencing lag and noted the number of ethernet ports, while others commented on heat and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 4,243 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    The best and most reliable modem we’ve had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having purchased a condo, second home, on the East Coast to be near grandkids we needed a complete new set up and our provider suggested we talk to BestBuy and we are more than pleased with the Netgear 32. It is better, faster and more reliable over all previously owned units.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Description is spot on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 1 gig internet and made the mistake at first to buy a 3.0 system. You can only get the full potential of 1 gig internet from a 3.1 modem like this one. Ive used this product for 2 months now with a x6 nighthawk and i have absolutely no issues with this modem at all. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Can't get any easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been one to purchase my networking gear and not rent it. So when my old cable modem decided to fail I was looking to replace it with a one of the new DOCSIS 3.1 versions that have become available. I was a bit surprised at how much more they cost than the 3.0 versions. But my last modem probably lasted over 5 years so I did want one that was future proof. One feature here that I was not expecting was how easy it was to activate. I never had to call my cable provider and it was up and running in probably less than 30 minutes. No time on hold, no failed activation attempts. With just a verification of my home address and it was activated and working. It could not have been easier. I have a 150 MB down plan and after putting this is service I was getting 180 MB speeds. Yes the price was a bit of a shock but I have had great experience with Netgear products and I am now mostly future proof and glad I did spend the extra money. Kiddo to the setup Netgear and thanks for the extra speed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Better than cable company equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure beats renting equipment every month. Easy to set up (plug and play), just requires a quick call or text to the cable company. Super fast!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Latest Tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My aging internet hardware was starting to cause major problems with random signal drops and intermittent throttling. I decided to upgrade to the DOCSIS 3.1 CM1000 modem by NETGEAR, and never looked back. Internet is not only faster now, but doesn't skip a beat.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Aweseom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just changed over to Xfinity 1000 Mbps wifi. They provided a router/modem combo. The modem was reading 650 at the max. So I upgraded to this modem. It now is rocking 900-1000 Mbps. Not a bad price either. Switch to this you won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    RCN Lehigh Valley compatible. Great speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to cut the rent cost of my RCN provided modem $10/month. Didn't know if it was compatible with RCN because nobody could confirm it beforehand. Not even RCN confirms if the modem works. They just give the characteristics the modem needs to meet for my 550 Mb connection (DOCSIS 3.1, 32x8 channles ) which this modem meets. Called support tech and after 20 min waiting for them to pick up and another 10-15 for their configuration, I can confirm the modem connected and works giving the expected speed and exceeding it in some cases. If everything continue to go well, the modem should pay itself in 16 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of my Netgear CM1000 Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product setup was easy and exactly as the instructions said it would be. Very happy with this item!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent modem for Xfinity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to use with the 400mb speed with Xfinity. Its easy to set up and I have had no issues with connectivity. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best modem/router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will continue to buy this model every so often. Very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy setup and fast shipping. Reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellence Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Spectrum Gigabit Internet service and Initially I had a ARRISS SB8200 Modem but the the modem started experiencing dropouts according to Spectrum. I decided to try the Netgear CM1000 Modem and it has excellent performance without dropouts and it boots fast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy setup, works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using with Mediacom 1 gig service. This replaced the junk rental I was using they provided. Installs in minutes and only required a quick call to mediacom tech support to add to my acct. 10 minute call tops. My internet is easily 3x faster and a lot stronger

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! The new Netgear Nighthawk Wi-Fi Router produces high performance on the 5GHz band, and an outstanding set of features. Also a affordable device for a oversized home

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Excellent modem for high speed internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new higher speed modem for internet upgrade. Internet company recmended three different brand models. Talked to the Best Buy associate who was outstanding with all his descriptions. I chose the NetgearCM1000. Easy setup, and it worked flawlessly with no problems then or now.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are currently renting a modem, and have a fast internet plan, then this is a great, future-proof modem. I upgraded to gigabit internet with Comcast, and the tech recommended against their modem, so I headed to BB and grabbed this one. Setup is super simple, and it is blazing fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic speeds, no lag outs or drop offs in the two months I’ve owned it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Fantastic router!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and straightforward like so many of NETGEAR's products. I originally had an issue with my NETGEAR Nighthawk Router not getting a signal and then dropping a signal at first, but once it was up and running there were no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Excellent modem replacement.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to upgrade to gig speed internet. Much more stable connections and average speeds at 900mbits+. No lag with zoom calls, stock charts, and two xboxes running at same time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Plug and play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was simple. I had no complaints Netgear has always been my go too and it does it's job well

    I would recommend this to a friend
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