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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4281 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the product's impressive speed, strong performance, and overall ease of use, including its simple setup and seamless connection. They also appreciate its compatibility, DOCSIS 3.1 support, and affordable price, noting that it operates without lag and stays cool. However, customers are negative about the limited number of ethernet ports and, for some, the signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 4,281 reviews
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    It broke in 6 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem in store with the help of a Best Buy associate who said it's the best one in the store in September 2020 to replace a 10-year-old Motorola that did not support the internet speed I wanted. What a mistake. It stopped working in 6 months. Best Buy would not fix, exchange or refund it but refers to the manufacturer which was worse to deal with. I should have bought it from Costco so I could return it in a heartbeat. I won't buy any electronics from Best Buy anymore...

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi eNYC,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.
      NETGEAR Team

  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job as always, thank you for the wonderful product and the incredible service :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with RCN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Every five years we upgrade to the current DOCSIS standard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought in conjunction with NETGEAR - Nighthawk X10 AD7200 Tri-Band Wi-Fi Router - Black. Great experience so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works really well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have had no issues with this modem. A great option if you do not want to play cable company a rental fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the devices in my home are working great. Nothing is slow, excellent signal.. much better than comcast modem router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No monthly fees

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the modem to avoid monthly fees. Providing an excellent connection for my Xfinity internet service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gigabit Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome modem! Gigabit speeds through Comcast/xfinity Don’t pay modem rental fees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surf Da Net

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and it was nice it is good and it is wonderful. Thank You Surrrr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great booster

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to help boost the signal if youre looking fir that extra little speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised had a little trouble with the initial setup but was resolved quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem was very easy to set up and install! I woul recommend it to anyone who wants to quit paying rental fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your best budget bet for High speed Internet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact quick start-up compared to some Arris modems I've used in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what was expected and what it was purchased for. Was a bit pricey so hope it lasts long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but not with xfinity/Comcast. Otherwise, this is a great modem & worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my cable TV with streaming. Modem has good versatility with ample ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a++

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We no longer have a monthly bill from our cable company since we purchased this piece of equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best budget modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a more budget approach this modem is a great choice for many!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it should. Just wish these would last longer for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older Arris, supports Cox Gigablast. Runs a bit warm, so keep it well ventilated.

    I would recommend this to a friend