Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4281 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the product's impressive speed, strong performance, and overall ease of use, including its simple setup and seamless connection. They also appreciate its compatibility, DOCSIS 3.1 support, and affordable price, noting that it operates without lag and stays cool. However, customers are negative about the limited number of ethernet ports and, for some, the signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 4,281 reviews
  • Rated 5 out of 5 stars

    Fast paced modem!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem provided elevated capabilities for my online activities!!! Amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    peace man

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy install but getting it to work by internet provider was rather difficult.....over all easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear Cable Modem Great Product No Issues Easy Set Up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Wouldn't work with Cox ISP

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted Cox to have the modem registered with my account. After several attempts by the technician to help troubleshoot my problem, nothing was successful. The modem was connected directly to my computer and directly to the wall. The Cox tech apologized and told me to reach out to Netgear. Unfortunately, I don't have the luxury to contact them for support until another weekend due to COVID WFH requirements. Internet is required for work and school. I unplugged this modem and plugged in my old one. Cox re-registered my old one and everything is working fine again. The reason I needed a new modem is to accommodate faster internet speeds for better performance. I'm disappointed this modem didn't work.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi BrotherBobby,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/000061156/How-can-I-troubleshoot-my-cable-modem" To find this resource, one of many others, please login to MyNETGEAR and click support.

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 5 out of 5 stars

    Great Modem

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was a little pricey but im so glad i bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase! No complaints on our end!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    32x8

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't go any lower than a 24x8 modem. This one i 32x8 so more channels!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save Money do not pay rent from internet provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No much to talk about about modems, just thatnitnlook very capable and future-proof

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable modem so far

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works as expected, no problems so far. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade for 3.1 modem

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem update for more wifi equipment in home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easygoing to get working with Comcast log in and all done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second purchased of this modem a gift to a family member.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cable modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice router, easy setup, a little pricy, was not able to get one gigabyte of speed despite having 2 gigs available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has performed as promised by manufacturer. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent item .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sister Just bought this today . She loves it . Work amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Netgear

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable company would not look up this router because it did not have voice in it. Had to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge difference streaming Netflix, Hulu etc after changing to this router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EXCELLENT MODEM

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NET GEAR'S CABLE MODEM IS SUPERB, ONLY BAD THING ABOUT IT THAT THEY SHOULD ALL HAVE THE ROUTER INCLUDED TOO....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but not satisfied with the performance. but overall great product for the median household.

    I would recommend this to a friend